Hi
Please find the below JD and let me know your interest asap
Job Title: System Administrator
Location: Harrisburg PA Onsite
Duration: 12 Month
Description of Duties :
- Coordinate communicate document and track progress and status on IT initiatives.
- Apply project management concepts to daily tasks as required.
- Provide centralized statewide technical support for desktop hardware laptops tablets peripherals and software.
- Establish and implement hardware and software installation standards for supported agencies.
- Administer network security including adding changing or deleting user accounts managing passwords and handling account lockouts.
- Perform machine security patches and virus software upgrades.
- Collaborate with other BIT staff to understand their functions and how they support computer use across supported agencies.
- Coordinate schedules for IT asset replacements upgrades and enhancements.
- Develop document and initiate processes for IT asset installations relocations and changes.
- Respond to Service Desk tickets requiring Level 2 asset management support.
- Process ServiceNow updates and reconciliations based on physical inventory reports.
- Provide Level 2 troubleshooting and advanced problem resolution for PC hardware software and peripherals.
- Utilize ServiceNow to identify track and resolve IT issues.
- Run hardware and software reports using Microsoft Systems Center Configuration Manager (SCCM).
- Create technical documentation for both IT staff and end users.
- Image and configure laptop and desktop hardware.
- Create SCCM and Active Directory (AD) objects for devices that need imaging.
- Perform post-image verification in AD Organizational Units (OU).
- Verify drivers and test images for accuracy on new hardware.
- Perform manual BIOS changes as needed.
- Update and submit documentation changes during the imaging process to the Systems Management Supervisor for approval.
Thanks & Regards
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