Revenue Operations Manager (F/M/X)
Revenue Operations Manager (F/M/X)
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Job Description
Your Role
As a Revenue Operations Manager (F/M/X) at Yousign youll join our cross-functional Revenue Operations team. Your mission will be to align and support our Sales Marketing and Customer Success teams by designing scalable processes managing data quality and driving overall operational efficiency across the entire revenue lifecycle.
Your role is to drive revenue operational efficiency and growth. Youre the go-to person for thinking through designing and implementing new business processes.
In this role youll lead mid-sized projects aimed at scaling our operational capabilities while also providing day-to-day support to go-to-market teamsensuring theyre unblocked and equipped with the right tools to perform.
Examples of what youll work on:
- Set up a round-robin lead assignment system for inbound requests
- Design and implement a data architecture that enables accurate tracking of marketing campaigns
- Use AI to optimize routing of customer support cases
- Roll out a new pricing strategy in our billing tool (Chargebee)
Processes & Tools
Analyze and improve business processes across Sales Marketing and Customer Success teams
Manage and optimize our tech stack (mainly Salesforce Chargebee HubSpot)
Stay on top of industry best practices and evolving technologies
Data & Reporting
Ensure data accuracy and integrity within our CRM
Analyze data to identify issues and lever for improvement
Track the performance of implemented solutions and provide strategic recommendations
Project Management & Enablement
Lead operational projects with strong project management and a data-driven approach
Partner with Sales and Marketing to turn recommendations into action
Document processes and enable teams through training and support
Your Profile
- Fluent in both French and English
- At least 2 years of experience in a Revenue Operations Sales Ops Marketing Ops Business Ops or Growth role
- Strong analytical and problem-solving skills with a data-driven mindset
- Team player with excellent interpersonal skills
- Comfortable in a fast-paced scale-up environment
- Experience in SaaS is a plus
- Hands-on experience with CRM tools (e.g. Salesforce HubSpot) is a plus
- Knowledge of inbound and outbound funnel processes is a plus
- Last but definitely not least as this role require interacting with many people and leaders youll need to be organized didactic open-minded and social
What will you find at Yousign
A dynamic scale-up that puts people first
A management style that encourages autonomy and cohesion through common Objectives and Key Results (OKR)
Top-notch work culture and methods
Regular team events and bi-annual company meetings
Numerous perks & benefits such as: charity day offered ESOP remote equipment private health and life insurance (Alan) learning & talent development advantages CSE subscription and more!
Relocation package if needed.
Culture
We take ownership - nothing is not our job
We learn fast then adapt even faster
We fuel instinct with data
We build success through alignment
We keep it simple
We are pragmatic hybrid workers
Why join Yousign
A dynamic European scale-up with a product-led culture;
A team that values autonomy alignment and impact guided by OKRs;
Regular team events annual company offsites and a caring work environment.
Perks and Benefits
Swile card - Lunch Vouchers covered by 50% by Yousign 10.50.
Alan - Health insurance: Basic coverage at 62.50/month 50% paid by Yousign.
Life and disability insurance: 100% covered by Yousign.
Axomove - Provides 4 free consultations with physiotherapists to support your musculoskeletal health.
Transportation - Hybrid workers get 50% off their public transportation passes.
Leeto - Platform with numerous benefits such as discounts on cinema tickets theme parks travels sports etc.
- 4 free therapy/coaching sessions and mental health content.
10 RTT days/year
Menstrual leave policy parenthood advantages seniority days off journe de solidarit etc.
1 charity day per year learning & development budget and more.
Recruitment Process
1 A first interview with a Talent Acquisition Manager
2 An interview with your future manager Faustine Jerome
3 A business-case
4 A final interview with Christopher Parola our CPO.
Equal Opportunity at Yousign
At Yousign we embrace uniqueness and ensure every team member has an equal chance to contribute.
We offer equal job opportunities and maintain transparent fair processes across the board including pay.
Join us at Yousign where our differences fuel creativity and strength Lets leap into this amazing adventure together! .
Employment Type
Full Time
