A bit about the team and what youll deliver...
The Program Management & Operations (PMO) Team is responsible for planning and delivering several product lines and Professional Services projects for various customers. We are looking for a Program Manager to join the team where you will be in charge of managing coordinating and overseeing some customer facing and internal projects related to one program. You will also be involved in operational activities including procurement suppliers management costs budgets documents and reports. This involves close interactions with related product engineering QA architecture PMO sales finance teams and reporting via the PMO organisation.
As the Program Manager your areas of responsibility will include:
- Initiating & Planning projects within a program
- Organise a project kick-off
- Determine and define project scope and objectives
- Foresee resources needs to reach the objectives
- Facilitate project planning by prioritizing tasks identifying dependencies and work packages setting deadlines and deliverables
- Propose and oversee timelines for the projects
- Executing projects within a program
- Manage detailed and high-level project schedules and plans
- Ensure resource availability and allocation
- Operationally manage and coordinate internal and external resources efficiently
- Liaise with product managers and other PMO colleagues to translate internal and customers roadmap and requirements into engineering plans processes
- Ensure plan accuracy and manage the associated risks
- Ensure that all projects are delivered on time within scope within budget and quality
- Provide regular project updates to various stakeholders
- Communicate report and collaborate consistently with other managers suppliers customers and contractors
- Operational oversight Monitoring & Controlling projects within a program
- Monitor & track progress change requests risks
- Assist with daily operational activities
- Facilitate & coordinate procurement activities
- Liaise with and manage relationships with suppliers
- Plan purchase orders and check invoices
- Prepare & maintain operations documents & reports
- Report and escalate to management as needed
- Measure performance and propose improvements
- Review processes and ensure efficiency
- Contribute to ISMS GDPR ISO9001 and ISO27001 processes and procedures
- Review budget and reassess costs with PnL owners
- Closing projects
- Perform due diligence for necessary processes
- Assess the strengths and the weakness and possibly organize a post-mortem
- Use program/project management best practices standards
- Develop and maintain relationships with key internal stakeholders and executives
Who you are...
As a Program Manager you are/have:
- A high degree of natural ability to be organised and organise others with influencer or external leadership skills
- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
- Interpersonal communication skills with expertise in distilling complicated topics to a broader audience internally (product management exec team broader engineering team finance ) and externally (customers suppliers contractors )
- Strong Influencing skills and negotiation/mediation skills
- Ability to motivate and drive focus for internal/external people not under direct reporting
- Ability to problem-solve any challenge with creativity organization and patience
- Strong ability to understand technically SaaS cloud based platforms (ideally on AWS) software development and migration projects
- Ability to work in an international environment with distributed teams all around the world
- Fluency in English is required as it is the business language in the Company
What makes you you...
As a Program Manager you will have the following knowledge skills and experience:
Skills:
- Knowledge of software development lifecycle
- Knowledge of PRINCE 2 or PMBOK is a plus
- Knowledge of Agile approach: Scrum Nexus
- Knowledge of Scaled Agile frameworks: Scrum of Scrums is a plus
- Knowledge of AWS cloud
- Experience with Datawarehouse systems and associated data migration projects
- Knowledge & practical use of ISO9001 ISO27001 GDPR standards is a plus
- Use of JIRA Advanced Roadmap MS Project or similar PPM/project management tools
- Use of recent version of Microsoft Office tools
- Awareness of security software and practises
Experience/knowledge:
- You have worked at a program management position before and have been able to plan big internal and customers challenges in a time constrained landscape using a limited number of resources
- You are familiar with complex technologies landscape or security software
Personal Abilities:
- Team player
- Able to thrive in a dynamic constantly evolving small team environment
- Prepared to invest whatever effort is required to get the job done
- Operate with integrity and transparency and conduct business in a proper manner
- Good creative intelligence
- Tenacious with a problem-solving approach
- Organized rigorous and autonomous
Qualifications :
- Minimum of a bachelors degree in computer science business or project management
- Masters degree in software engineering / project management or equivalent experience preferred
Additional Information :
#LI-Remote
Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower engage enable and value differences between people including; different races ethnicities genders ages religions disabilities and sexual orientations with differences in education backgrounds skill sets experiences and knowledge.
Remote Work :
Yes
Employment Type :
Full-time