Senior Director, Clinical Shared Services

The Senior Director of Clinical Shared Services is responsible for the development management and continuous improvement of clinical compliance activities for all Chamberlain University students.  Additionally the Director is responsible for practicum and fieldwork operations in the Chamberlain University post-licensure/graduate programs. These responsibilities include but are not limited to: clinical compliance and practicum/fieldwork operations and financial management; market development of an inventory of sites and preceptor/mentor agreements; direct management of practicum/fieldwork coordination personnel compliance specialists administrative coordinators and contract specialists; delivering superior service to students engaged in a practicum or fieldwork experience in a Chamberlain University post-licensure program; and achieving targeted service metrics for practicum/fieldwork services shared across all post-licensure programs.    
 

• Oversees Chamberlain Universitys clinical compliance for all Chamberlain University students who are required to participate in clinical experiences
• Manages practicum and fieldwork operations for all post-licensure/graduate programs.
• Manages multiple teams of people responsible for the coordination approval contractual arrangements compliance and evaluation of clinical experiences for all Chamberlain University post-licensure programs.
• Tracks key academic and business metrics related to clinical programs; consistently seeks to improve the quality and value of the practicum/fieldwork student experience.
• Works collaboratively with all colleagues who support post-licensure program directors and deans to ensure coordination and consistency of the Colleges mission philosophy and educational outcomes across settings and programs.
• Ensures compliance with legal accreditation and regulatory standards including the timely completion of required reports.
• Responds to and resolves questions and concerns regarding clinical compliance and practicum/fieldwork operations.
• Develops and manages a budget to support clinical compliance and practicum/fieldwork operations.
• Proposes and executes strategic plans that align process improvements and resource utilization to Chamberlain Universitys growth strategy.
• Participates in academic planning and scheduling in order to establish scalable and repeatable processes that predict timely practicum/fieldwork identification site approvals and student preparation for practicum and fieldwork courses.
• Utilizes SalesForce and other technologies to improve efficiencies and provide regular reporting that measure clinical compliance and utilization student satisfaction preceptor/mentor satisfaction and other metrics that show program success.
• Establishes maintains and measures relationship management processes with large systems national agencies and local healthcare agencies and community partners for clinical experiences.
• Liaises with other functional areas to establish scalable and repeatable processes with interdependencies on resources across the organization.
• Serves as the subject matter expert about Chamberlain University practicum operations and practica requirements/capstone projects/fieldwork and presents these to internal and external leaders/stakeholders.
• Participates in industry programs and initiatives to maintain currency of clinical compliance and practicum/fieldwork operations.
• Manages the selection training/development and evaluation of practicum/fieldwork coordination clinical compliance and contract specialist team members.
• Establishes and maintains superior service to students.
• Completes other duties as assigned.
• This position is a designated Campus Security Authority.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications :

• Masters Degree required or demonstrated experience in a similar role business or healthcare administration preferred.
• 2 years of successful demonstration of operational excellence in a healthcare-related field required.
• Practicum/fieldwork coordination or clinical market development experience preferred.
• Excellent organizational interpersonal and communication skills are required including the development and delivery of presentations.
• Solid knowledge or experience working with healthcare partners and directly with practicum/fieldwork providers is preferred.
• Able to develop business relationships through a variety of mechanisms (phone email in person).
• Strong relationship skills with demonstrated experience in group problem solving consensus building and win-win negotiation.
• Some travel required up to 20% of the time.

Additional Information :

In support of the pay transparency laws enacted across the country the expected salary range for this position is between $100171.61 and $181034.70. Actual pay will be adjusted based on job-related factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
 

Adtalem offers a robust suite of benefits including:

• Health dental vision life and disability insurance
• 401k Retirement Program 6% employer match
• Participation in Adtalems Flexible Time Off (FTO) Policy
• 12 Paid Holidays

For more information related to our benefits please visit: are also eligible to participate in an annual incentive program subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance.

Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation