IKEA Tampines - Customer Relations, Cashier (Full-Time)
IKEA Tampines - Customer Relations, Cashier (Full-Time)
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
About the job
Reporting to the Checkout Manager and Team Leaders you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable accurate and friendly way.
Your assignment
- You will be responsible for opening and closing of the check-out counter which includes and but not limited to cash handling and deposit.
- Support customers with their enquires and help resolve escalated issues with customers
- Assist customers to scan products operate scanning equipment and fix transaction technical issues
- Handles cash transactions and receive and process all payments according to standard operating procedures
- Completes process and maintain applicable paperwork and records to maintain cash registry accuracy.
- Support the administration process in cash office in accordance with the standard operating procedures and compliance.
- Understand the department standard operation procedures and conforms to ensure compliance to department audits.
- Support the department in achieving its KPIs and main actions.
- To multi-task and support other functions with the Customer Relations Department when required.
Your profile
- You have at least 3 years of experience in a similar cashier or customer-facing role.
- You are customer-service oriented with strong communication and interpersonal skills.
- You are a committed and responsible team player who can cope in a fast-paced environment.
- You are meticulous detail-oriented highly observant and comfortable with handling cash transaction.
- You are computer literate and able to multi-task and work under pressure.
- You demonstrate strong integrity and sincerity in your work.
- You are hands-on and able to withstand prolonged hours of standing and handle heavy merchandise.
- You can commit to working on AM/PM shifts including weekends and public holidays.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Department / Functional Area
Key Skills
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