drjobs Operations Manager (F/M/X)

Operations Manager (F/M/X)

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1 Vacancy
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Job Location drjobs

Canberra - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a highly skilled and motivated Operations Manager to join our team at Novotel Canberra! In this exciting influential position you will play a crucial role in overseeing and optimising our day-to-day operations ensuring efficiency productivity and excellence across our Front Office Reservations and Housekeeping departments. Reporting to the General Manager you will:

  • Lead mentor and manage a diverse team fostering a culture of collaboration and continuous improvement
  • Develop and implement operational strategies policies and procedures to drive organisational success
  • Analyse operational data and key performance indicators to identify areas for improvement and implement solutions
  • Ensure compliance with relevant industry regulations health and safety standards and company policies
  • Oversee financial management including budgeting forecasting and cost control measures
  • Manage inventory and procurement processes to optimise resources and control costs
  • Collaborate with other department heads to ensure seamless cross-functional operations and achieve company-wide objectives
  • Address and resolve guest complaints and concerns promptly and professionally
  • Stay informed about industry trends and implement innovative practices to maintain a competitive edge
  • Prepare and present regular reports on operational performance

Qualifications :

  • Proven experience in senior management within hotels (5 years)
  • Strong leadership communication and interpersonal skills
  • Excellent analytical and problem-solving abilities with strong decision-making capacity
  • Financial acumen and experience in budget management
  • Proficiency in data analysis and hotel management software
  • Demonstrated ability to drive process improvements and implement best practices


Additional Information :

In return for your commitment we offer:

  • Enjoy discounted Heartist rates across our global network of properties food and beverage venues and wellness centers.
  • Grow and travel with your career globally
  • Continuous learning and investment into your capability including access to Accor Academy training programs.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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