Guest Service Agent All Rounder (Part Time)
Guest Service Agent All Rounder (Part Time)
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Job Alert
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Job Description
Swisstel Sydney is looking to welcome Guest Service Agent to join our growing Front Office team. As Guest Service Agent your mission is to ensure our guests enjoy their stay with us through providing warm responsive and luxury service.
The Role
Welcoming guests to the hotel whilst providing prompt courteous and efficient check in and check out
Assisting guests with requests and creating memorable experiences
Ensuring timely and efficient delivery of guest amenities and ensuring the security of our guests and their possessions
Daily liaison with inter-departments such as food & beverage and housekeeping for guest movements requests and activities
Meeting and exceeding guest expectations and confident handling of customer complaints in an efficient and proactive manner
Qualifications :
What we are looking for
A natural ability to authentically connect with people
Excellent time management skills
Previous Front Office experience within a luxury environment is desirable
Previous experience with Opera is favourable
Exceptional communication skills
Flexibility to work various shifts including week-ends evenings and public holidays
A passion for hospitality and enthusiasm for people
Candidates to have Full time work right in Australia
If this sounds like the role for you apply today! Wed love to hear from you.
Additional Information :
What We Offer
- A fun and supportive work environment with a dedicated management team
- Exciting career growth and development opportunities within the hotel and across the Accor group
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
