JOB TITLE: Stream Lead - Affluent Banking & Wealth Management
TERM: 12 months
CLIENT LOCATION: Baku Azerbaijan
RELEVANT EXPERIENCE: Affluent banking wealth management or private banking
MANDATORY REQUIREMENTS**:
- Minimum 5 years of experience in affluent banking wealth management or private banking roles.
- Fluency in Azerbaijani Turkish or Russian
- Preferably based in Azerbaijan
PURPOSE OF JOB
The primary objective of this role is to lead the Affluent Banking & Wealth Management stream focusing on driving strategy product development and client engagement initiatives targeting affluent and high-net-worth customer segments. The role will involve close coordination with internal stakeholders product teams digital channels and external partners to deliver premium banking experiences and expand affluent segment penetration. This is a full-time 12-month engagement based onsite in Baku Azerbaijan.
TASKS
Core Responsibilities and Accountabilities
- Strategy Development & Execution: Define and execute the overall strategy for affluent banking and wealth management segments in line with ABBs growth objectives.
- Product Development: Lead the development and enhancement of affluent banking products including investment options savings products and premium service offerings.
- Digital Excellence: Collaborate with digital teams to improve mobile and online banking experiences tailored for affluent clients.
- Client Engagement: Implement programs to improve service levels customer engagement and long-term retention of premium segment clients.
- Performance Management: Deliver KPIs related to assets under management (AUM) growth affluent segment penetration and premium client loyalty scores
Key Performance Indicators (KPIs)
- Timely rollout of new affluent banking products and services.
- Increase in AUM and affluent customer base.
- Improved digital engagement metrics within affluent segments.
- Measurable uplift in client satisfaction and retention rates.
Knowledge and Experience
- Prior experience in affluent banking wealth management or private banking roles.
- Strong knowledge of investment products deposit schemes and premium service offerings.
- Proven track record in delivering high-end client experiences and driving commercial results in the banking sector.
- Excellent stakeholder management and cross-functional leadership skills.
- Fluency in Azerbaijani Turkish or Russian (for effective client and stakeholder communication).