Administrative Assistant/Entry level Job File Coordinator
Administrative Assistant/Entry level Job File Coordinator
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Job Description
- Dental insurance
- Health insurance
- Paid time off
- Provide excellent customer service
- Receive general phone calls and actively communicate with adjusters and project managers
- Receive and dispatch lead calls and job referrals
- Perform detailed and accurate data entry including analyzing dispatch reports
- Coordinate crew and job scheduling
- Perform general administration duties
- Assist other departments as needed
- Monitor job file status and job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination including preparing job file reports performing job file backup and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
- 1 year(s) of administrative or office-related experience and business experience
- Working knowledge of current business software technologies is required
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Customer service experience quality assurance and scheduling a plus
- Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Capability to work in a fast-paced team-oriented office environment
- Proficiency in Microsoft Office (i.e. Outlook Word Excel)
- Ability to learn new software including Xactimate and proprietary software
- Minimum of HSD/GED Associates/Bachelors degree preferred
- Reliable personal cell phone for occasional company communication and app usage
- Ability to successfully complete a background check subject to applicable law
Full Time 40 hours a week
Monday to Friday 8AM to 5PM.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
Employment Type
Full-Time
