Global Industry Business Unit Expert - High Tech

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Job Title: Global Industry Business Unit Expert High Tech

Location: SAP Office North America

Travel-30%

About the Role:

The Industry Expert High Tech plays a critical role within SAPs Global Industry Business Unit. This role is responsible for developing and executing a global go-to-market (GTM) strategy for the High-Tech industry driving customer success across the Customer Value Journey (CVJ) enabling scalable expertise and fostering thought leadership across SAPs global ecosystem. As a trusted advisor and the voice of the customer this individual will help influence product innovation support key accounts and ensure long-term business impact through strategic customer engagements and industry communities.

Key Responsibilities:

1. Industry Go-To-Market Strategy and Plan

• Own the global Industry Strategy and business plan aligning with regional teams to meet budget and growth goals.
• Develop and execute a competitive global Industry GTM Strategy and Plan.
• Collaborate with key partners on joint GTM plans and support strategic account planning.
• Boost GTM motions through strategic partnerships for SAP Business Suite journeys (RISE and GROW).
• Shape and review the Global Business/Investment Plan to drive competitive growth.
• Identify macro-level growth opportunities and industry trends to inform regional execution strategies.

2. Industry Engagement with Customers

• Serve as the global blackbelt expert within the Industry Expert Team engaging directly with customers in strategic 1:1 or 1: many formats.
• Sponsor and support customer Business Suite (RISE/GROW) journeys across all phases of the CVJ.
• Provide C-level support and secure anchor deals to elevate customer satisfaction and adoption.
• Deliver industry-specific customer value assets such as showcases demos prototypes innovations and references.
• Act as a key contact for strategic accounts and maintain high-value C-level relationships globally.
• Leverage partner capabilities aligned to go-to-market priorities.
• Support 3rd-party and SAP-led marketing events with content and thought leadership.
• Lead global sponsorships and innovation workshops to align SAPs industry vision with execution.

3. Industry Expertise Scaling

• Scale industry expertise through development and distribution of global content enablement tools and structured sales planning.
• Share best practices and lessons to support Customer Success growth.
• Enable internal Customer Success (CS) and Product Management (PM) teams and build strong GTM partnerships across global and regional teams.
• Guide development of demos learning journeys reference architectures and domain-specific content.
• Collaborate with Industry Marketing to amplify messaging through events media and analysts.
• Support industry kick-off meetings and account planning sessions with domain expertise.

4. Voice of the Customer & Customer Communities

• Gather and prioritize global customer feedback to influence SAP product roadmaps and align with market needs.
• Sponsor co-innovation initiatives with customers.
• Lead global industry communities and customer councils to drive adoption of SAP Business Suite AI Data Cloud and industry-specific solutions.
• Represent SAP to global stakeholders including analysts to enhance brand credibility and thought leadership.
• Host and contribute to flagship SAP industry events (e.g. FSI Forum Energy & Utilities Conference).
• Centralize feedback and value realization to improve innovation and product development.
• Drive community engagement programs to ensure consistent advocacy messaging and customer value.
• Develop global renewal strategies and collaborate with regional CROs on customer-specific execution.

Qualifications:

• 10 years of experience in the High-Tech industry or enterprise software with strong exposure to GTM strategy customer engagement and business planning.
• Proven experience in customer-facing executive roles preferably with global scope.
• Strong understanding of SAP solutions including RISE GROW Business Suite and supporting technologies (AI Data Cloud).
• Excellent communication presentation and relationship-building skills at the C-level.
• Ability to lead cross-functional teams and influence across a matrixed organization.
• Strategic thinker with hands-on execution ability in a fast-paced environment.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 194100 - 411600 (USD) actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:SAP North America Benefits.

Requisition ID: 431692 Work Area:Sales Expected Travel: 0 - 30% Career Status: Professional Employment Type: Regular Full Time Additional Locations:#LI-Hybrid