Business Support Assistant (Sheltered and Supported Housing)
Business Support Assistant (Sheltered and Supported Housing)
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1 Vacancy
Job Description
Business Support Assistant (Sheltered and Supported Housing)
- 27317 per annum plus benefits.
- 37 Hours per week (Mon Fri)
- Home based with occasional travel.
- Role Type: Fixed Term Contract up to 12 Months (Maternity cover)
- The closing date for applications: 12.08.25 (Midday)
At Magna our vision is to create great homes together. We have ambitious plans and are seeking creative aspirational and talented people to join our fast paced adaptable and highly collaborative environment.
The role:
As a dedicated Business Support Assistant you will provide support services to the Sheltered and Supported Housing Team and Magna customers. You will ensure that our residents wellbeing is considered in all actions aiming to make a positive impact on their lives by ensuring they feel valued supported and secure in their living environment. You will collaborate with other professionals and external agencies to create a comprehensive support network promoting a community where residents can thrive.
What you take care of:
- Provide a high-quality business support service to the Sheltered and Supported Housing team and our customers. This includes aid with compliance checks for fire alarms and emergency lighting in Supported Units processing invoices raise and assign Health & Safety checks to all Sheltered Housing Advisors.
- Provide high-quality support including compliance checks monitoring PPE and contracts and managing customer enquiries.
- Oversee operational requirements for Careline services including programming alarms troubleshooting and managing centralised booking systems.
- Manage ad-hoc duties such as scheme welfare calls Health & Safety checks and meal order coordination for Extra Care services. A full role profile is attached to this advert.
What you need to be successful:
- Excellent customer service skills.
- The ability to remain organised and perform effectively under pressure.
- Capable of working independently and making decisions pertinent to your role using your initiative to solve problems and prioritise your workload effectively.
- Demonstrative ability to remain organised and perform effectively under pressure.
- Good numerical abilities along with excellent verbal and written communication skills.
- Understanding of Social Housing and Older persons services would be advantageous.
- You must be able to travel independently to and from Magna sites on an occasional basis.
Applicants with transferable qualities are encouraged to apply.
This post is subject to an enhanced level Disclosure and Barring Service (DBS)
Magna Benefits:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues we would not be able to provide the fantastic range of services to our customers.
We offer:
- Company sick pay.
- Pension matched up to 8%.
- Learning and Development.
- Mileage and Agile working
- Paid day a year to volunteer.
- Wellbeing Portal and Colleague Voice.
- Rental / Stamp Duty Loan and Credit Union.
- Employee assistance & Health Care Cash Plan.
- Discounts on entertainment high street shops and grocery shopping.
- Competitive annual leave entitlement which increases progressively with the duration of your service over the first five years.
Our full range of benefit details can be viewed on our website under each vacancy.
For an informal discussion about this post please contact: Dani Davies Talent Acquisition Lead at:or by mobile:
To apply please visit our website select Careers Tab / Current Vacancies / Role or follow the link attached to this advert.
Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
About us
Were Magna Housing a customer-centred housing association mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers and our colleagues and we work hard to deliver this year on year.
Our vision of Creating Great Homes Together is fundamental to the work we do and we have ambitious plans to be beyond the best over the next ten years.
Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey one that requires agility in how the business develops over the next decade and different innovative ways of working as we explore new territory.
Inclusion is important to us here at Magna and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We wont achieve our vision mission or strategy without being inclusive. It is the foundation of how we work our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.
Our successes come through an appreciation of difference different perspectives experiences thoughts actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right first time and offer the right homes in the right place for our customers.
For further information about Magna please visit our website by clickinghere.
Our benefits
Generous holiday
Competitive pension
Wellbeing support
Healthcare cash plan
Learning and development
Colleague voice
For more details on our great range of benefits please download the attachment which can be found at the bottom of this page.
Our values
Always safe
All about customers
Be kind
Own it
One team
Be curious
Documents
Employment Type
Unclear
