Senior Applications Support Specialist
Senior Applications Support Specialist
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Job Description
QinetiQ is a global technology and engineering company that exists to protect lives and secure the future. With more than 8000 employees worldwide - including 800 here in Australia - we deliver mission-critical services and systems to Defence national security and essential industry.
Following a strategic redesign weve sharpened our focus and are investing in the future - starting with the people who will help shape it.
If youre driven by purpose passionate about solving complex problems and ready to make a real impact - theres never been a better time to join us.
With a presence in the United Kingdom United States Australia Canada and Germany we bring global expertise to local challenges helping build Australias sovereign industrial capability for the future.
QinetiQs IT organisation is evolving to provide the advanced technology and IT services that underpin QinetiQs future global strategy and ambitions. We are now accepting applications for a suitably experienced and skilled Senior Applications Support Specialist with a can do attitude to join QinetiQs IT family with flexibility to be based in either Adelaide Canberra Melbourne or Nowra.
Reporting to the Business Applications Manager the Senior Applications Support Specialist will play a key role in developing and supporting QinetiQs key business applications tools and information systems.
Additionally the Senior Applications Support Specialist will help to develop creative and innovative solutions as QinetiQs business needs dictate and will be involved and potentially lead a number of on larger IT business projects.
TheSenior Applications Support Specialist will be accountable for:
- Install configure support and maintain corporate and enterprise wide tool and business application systems;
- Work with business stakeholders and vendors in the tailoring of commercial software products to meet specific business requirements;
- Troubleshoot and resolve the more complex assigned/escalated incidents and/or service requests whilst ensuring prompt professional service;
- Provide technical leadership guidance and mentoring to other members within the Business Applications team and actively work communicate and cross-skill with other members of the broader IT team; and
- Assume leadership responsibilities within the Business Applications team when the Manager is away or on leave.
As a suitably experienced and well-rounded IT professional theSenior Applications Support Specialist will have:
- Broad knowledge of business tools applications and technologies that support business functions including areas of Finance HR IT Engineering etc.
- Advanced problem solving skills with an analytical mind being able to interpret information and make specific recommendations;
- Demonstrates initiative discretion and sound judgment in carrying out responsibilities while upholding confidentiality;
- Working knowledge of technologies such as:
- M365/Azure Platforms;
- Sharepoint;
- Database technologies such as Microsoft SQL Server Oracle etc.;
- ITSM systems and tools such as ServiceNow Ivanti Jira etc.;
- Atlassian Confluence & Jira;
- Data and Analysis toolsets; and
- Proficient in the use Microsoft Office.
- Experience in the development and/or implement of automation solutions using scripting/programming languages such as PowerShell Python etc.
Whilst not essential a tertiary qualification would be advantageous.
Candidates will need to be eligible to obtain an Australian Government Security Clearance.
Whilst applications must be made online confidential enquiries are welcome and may be directed to Roz Byrne Talent Acquisition Lead via email:
Looking for an Employer with Benefits
At QinetiQ our competitive remuneration and benefits package supports your evolving needs throughout your career. Youll share in the companys success and be rewarded for your own. Well invest in your professional development and provide an inclusive environment for you to succeed.
Some of our benefits include:
- Access to LinkedIn Learning and professional development
- Flexible work
- Purchased leave program and loyalty leave
- Up to 18weeks paid parental leave
- Annual incentive scheme
- Complimentary salary continuance insurance
- Annual volunteering leave with Operation Give Back
- Relaxed dress code
A full list of our employee benefits and further information can be found here:
As the defence industry in Australia grows it is an exciting time to join QinetiQ. What the company looks like today will be different to that of tomorrow as we navigate an ever changing world. To innovate for our customers advantage we value the need for diversity of thought in everything we do. We provide a flexible and inclusive environment where our people can bring their whole selves to work meaningfully contribute and have equal opportunity to succeed. We actively seek applications from people who come from diverse backgrounds and experiences. Aligned with our Diversity and Inclusion Strategy and Reconciliation Action Plan we also encourage applications from women veterans and First Nations people.
Required Experience:
Senior IC
Employment Type
Full Time
