Applications Engineering Specialist - Service
Applications Engineering Specialist - Service
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$ 72000 - 85000
1 Vacancy
Job Description
Applications Engineering Specialist Service
Location: Rolling Meadows Illinois
Company: ATS Life Sciences Chicago
Are you driven by customer success and passionate about delivering solutions that make a real impact ATS Life Sciences Chicago is seeking a proactive and detail-orientedApplications Engineering Specialist Service to join our team.
In this role youll be a key player in creating exceptional customer experiences by developing service proposals delivering accurate RFQs and managing opportunities through our CRM system (Salesforce). Your work will directly influence customer satisfaction service bookings and our overall success in the aftermarket service space.
What Youll Do:
Deliver detailed service quotations and RFQs for all service product offerings
Manage your opportunity pipeline in Salesforce and provide accurate timely updates
Proactively connect with current and potential customers to identify service needs and highlight the value of our offerings
Collaborate with regional and divisional service leaders to plan customer visits and develop commercial packages
Support customer satisfaction initiatives through survey triage and follow-ups
Contribute to service process improvements and help drive simplification efforts
Assist with collections related to outstanding service invoices as needed
Stay informed of new service offerings and participate in commercial/training meetings
Leverage CRM ERP and other tools to drive efficiency and resolve customer concerns
Ensure all activities align with the ATS Code of Conduct
What Were Looking For:
Education: Associates degree or higher
Experience: At least 5 years in sales within a technical service or parts environment
Strong track record of achieving performance targets
Excellent communication skillsboth written and verbal
Strong attention to detail organization and time management skills
Proven ability to work independently and manage multiple priorities
Proficiency in Microsoft Office and familiarity with CRM systems (Salesforce preferred)
Physical Requirements & Work Environment:
Must be able to stand walk push pull and bend as needed
Ability to lift up to 25 pounds occasionally or 10 pounds frequently
Standard office environment with occasional exposure to manufacturing floor noise and physical hazards
Must be able to wear appropriate PPE when required
Why Join Us
At ATS Life Sciences Chicago youll be part of a fast-paced innovative company committed to delivering best-in-class customer experiences. We foster a collaborative environment that values personal and professional growth.
Equal Opportunity Employer:
We are proud to be an equal employment opportunity employer. All applicants will be considered without attention to race color religion sex national origin veteran or disability status. Pre-employment screening is required.
Please Note:
Applicants must be authorized to work in the U.S. We are not able to provide sponsorship for H1-B visas at this time.
If youre excited about this role but do not meet all the qualifications listed above you are still encouraged to apply.
Why YOU should join ourATS Life Sciences Systemsteam:
We value our PEOPLE- The foundation of a great company is having the best team which is why we continuously work to develop engage empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
What we do MATTERS- our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
INNOVATION and PROBLEM SOLVINGis at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams stimulating innovation by challenging conventional thinking encouraging fresh ideas and promoting creative problem-solving.
We prioritize internalGROWTH & DEVELOPMENT- ATS offers endless opportunities for professional growth and development with a tuition reimbursement program individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!
We offer COMPETITIVE Total Rewards- Starting salary for this position is $72000 - $85000with compensation for hours worked over 45 paid time off (PTO) employee incentive bonus program comprehensive benefits (including health dental vision and employee assistance program) a wellness reimbursement tuition reimbursement annual paid volunteer day off 401K with employer match and optional employee share purchase program and more!!!
A place to BELONG:We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought background and experiences is essential for our success and innovation.
ATS is in compliance with the Americans with Disability Act (ADA) and will upon request assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
Required Experience:
Unclear Seniority
Employment Type
Full Time
