An Amazing Career Opportunity foraQuality Engineer!!
Location: Eden Prairie MN
Job ID: 37994
The Quality Engineer is responsible for ensuring the quality of products assisting with managing supplier quality overseeing manufacturing operations and handling feature requests. This role involves managing issues that come in through ticket management systems to completion utilizing 8D problem-solving methodology.
Who are we
HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.
We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees.Check us out here:and ourQuality Engineer youll support HIDs successby:
- Overseeing the global triage and escalation of emerging issues collaborating with key stakeholders to review contain conduct failure analysis identify root causes implement corrective actions and validate their effectiveness to prevent recurrence.
- Owning and acting as the voice of customer by collaborating with key internal stakeholders to address unresolved issues related to manufacturing operations supplier quality product quality delivered quality and feature requests.
- Supporting new product development to ensure safe and effective products by robustly complying with design controls and company policies.
- Assisting the category manager in quarterly business reviews to report supplier performance and ensure corrective actions are implemented.
- Conducting supplier quality sustainability audits specific to the secure issuance business unit.
- Performing in-process inspections on finished products at suppliers/contract manufacturers according to HID product drawings and record results. Communicating discrepancies for root cause analysis and corrective actions.
- Utilizing quality assurance tools to test track analyze and report on materials processes and products.
- Collecting data and developing documentation for continuous process improvement.
- Generating reports on issues identified during quality assurance activities and providing recommendations for improvements.
- Assisting with quality planning functions including Quality Management Systems and audits.
- Managing corrective action requests (CAR) and preventive action request for external and internal product and process quality issues.
- Managing relevant Key Performance Indicators (KPIs) such as Cost of Poor Quality (COPQ) Return Material Authorization (RMA) Material Review Board (MRB) Delivered Quality and Corrective and Preventive Action (CAPA).
- Assisting in conducting quality training and actively participating in continuous improvement preventive and corrective action programs.
- Promoting preferred techniques for continuous improvement such as Lean Six-Sigma Poka-Yoke (Error Proofing) Measurement System Analysis and Process Failure Mode and Effects Analysis (PFMEA).
- Leading ISO 9001 internal/external audits for quality management as needed.
- Ensuring processes related to quality team are consistent w/ ISO documented procedures.
Your Experience and Background include:
- Associate / Bachelors / Masters degree or equivalent technical school education in related field or equivalent combination of education and experience.
- 1-3 years of direct Quality Engineering experience required.
- Must understand Quality Engineering tools and methodologies. (FMEA 8D Cause & Effect Diagram (fishbone) control plans SPC Six-Sigma Poka-Yoke 5 WHYS DMAIC PDCA and MSA).
- Hands-on experience with Lean Manufacturing techniques strongly desired.
- Must be familiar with ISO 9001:2015 standard.
- Candidate should possess a basic knowledge of electronics design principals and electronics manufacturing processes.
- Must possess strong analytical critical thinking communication and problem-solving skills.
- Must be able to lead cross-functional problem-solving teams.
- Must be able to work as part of both internal (within HID) and external (customers) team.
- Ability to quickly engage in situations assess alternative courses of action anticipate issues and implement programs and tactics to drive effective change to customers.
- Ability to work with minimal supervision.
- Excellent project management skills.
What we can offer you:
- Competitive salary and rewards package
- Competitive benefits and annual leave offering allowing for work-life balance
- A vibrant welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds
Why apply
- Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
- Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
- Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.
The base salary in the United States is $60000 to $70000.
HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.
HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact .
We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.