VP Client Engagement
VP Client Engagement
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Job Description
Job Description
The VP ofClient Engagementwill play a pivotal role in driving client success by designing andimplementingstrategic initiatives that enhancecustomer acquisitionand retention for our clients.
This role will lead the day-to-day operations ofconsulting projects manage workstreams and ensure that deliverables meet the high standards expected by our team and client. This involves fosteringclient relationships breaking down complex business challenges into manageable components developing actionable insights and seeing these into practical recommendations and successful delivery.
This role requires a hybrid schedule and will be based in our South Charlotte headquarters four days per week and work fully remotely on Fridays.
What Youll Do:
Client Engagementand Relationship Management:
- Serve as the primary point of contact for the client managing the relationship with clear communication positive momentum and a spirit of true partnership ensuring client satisfaction and driving profitable growth
- Understand client needs and objectives to deliver tailored solutions that drivecustomer acquisitionand retention
- Develop and own the strategy through execution including cross functional collaboration
Execution of Existing Scope of Work:
- Oversee all aspects of delivery and performance including planning execution and monitoring
- Coordinate with internal teams and clients to manage resources timelines and expectations effectively
- Develop and implement metrics to measure the success ofcustomer acquisitionand retention initiatives
- Prepare detailed reports and presentations to communicate project outcomes and insights to clients and stakeholders
Planning selling and execution of continued partnership growth
- Utilizing client and market data lead the development of net new comprehensive strategies to enhancecustomer acquisitionand retentionimplementingdata-driven insights and industry best practices
- Collaborate with cross-functional teams to design and implement customized solutions that align with client goals
- Collaborate with leadership on the economic model of any net new scopes of work
- Facilitate the transition fromstrategy developmentto implementation ensuring alignment between project objectives and operational capabilities
Market Expertise:
- Conductmarket researchand analysis to stay up to date on trends opportunities and competitive threats
- Utilize this expertise to advise both Red Ventures and clients on forward-looking investments
Team Leadership and Development:
- Lead and mentor a team of analysts product managers engineers and designers fostering a collaborative and innovative work environment.
- Provide guidance and support to team members promoting professional growth and development
What were looking for:
- Minimum of 10 years of experience in consulting implementation and strategic planning
- Proven track record of successful client engagements focused oncustomer acquisition retention and expansion; meeting or exceeding business development goals
- Businessoperations experienceowning outcomes ofclient relationships
- Strong analytical and problem-solving skills with the ability to translate complex data into actionable strategies. Preference fortechnical skillsor experience leading technical teams.
- Excellent communication and interpersonal skills capable of building and maintaining strongclient relationshipsand communicating complex solutions to executive teams.
- Demonstrated leadership abilities and experience managing teams.
Benefits
Compensation Range: $220000 - $300000 potential equity
*Note actual salary is based on qualifications and experience.
Additionally the following benefits are provided by Red Ventures subject to eligibility requirements.
- HealthInsuranceCoverage (medical dental and vision)
- LifeInsurance
- Short and Long-Term DisabilityInsurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
Who We Are:
Founded in 2000 Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses strategic partnerships and proprietary technology including Bankrate Lonely Planet The Points Guy BestColleges and more. Together RV helps millions of people worldwide make lifes most important decisions accelerates digital adaptation and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information throughout the decision-making process to transactions. Headquartered south of Charlotte NC Red Ventures employs thousands of people across the US and Puerto Rico with international offices in the UK and Brazil. For more information visit and follow @RedVentures on social platforms.
At Red Ventures we believe diverse inclusive teams are better. To help you better understand our core values and beliefs we encourage you to watch this brief YouTube video:Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
We offer competitive salaries and a comprehensive benefits program for full-time employees including medical dental and vision coverage paid time off life insurance disability coverage employee assistance program 401(k) plan and a paid parental leave program.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a persons merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process please contact .
If you are based in California we encourage you to read this important information for California residents linked here.
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Questions about this Privacy Notice can be directed to. Alternatively you may raise any questions or concerns to your manager HR Business Partner or through the Privacy Team.
Required Experience:
Exec
Employment Type
Full Time
