Consulting Solutions Engineer - High-Tech Strategics (Bay Area)

Job Summary

We are seeking a highly skilled experienced Consulting Solutions Engineer to work as part of the sales team and manage one of the largest strategic accounts in the Hi-Tech vertical.

The ideal candidate will have a strong background in artificial intelligence (AI) and extensive experience with NetApp data management solutions. The role has a broad scope of responsibility and requires a solid understanding of both business and technical strategy. You will play a crucial role in developing and executing technical account strategies fostering strong relationships with key stakeholders and using in-depth product knowledge to provide technical expertise to the sales team and customers through sales presentations and product demonstrations in a fast-paced environment.

Additionally the candidate will collaborate closely with the sales team to drive customer engagement and satisfaction.

*The candidate hired must be located in the Bay Area CA to be near our customers HQ for weekly meetings.

Key Responsibilities:

1. Solution Design and Implementation:

• Lead the design and implementation of AI-driven solutions that meet client requirements.
• Develop and optimize data storage architectures using NetApp technologies.
• Ensure seamless integration of AI models and algorithms with NetApp solutions.

2. Technical Leadership:

• Lead conduct technical workshops and training sessions for internal teams and clients/customers.
• Engage with customers prospects partners and other stakeholders to understand their business needs and objectives.
• Stay current with industry trends (technologies competitive landscape DevOps etc.) regulations and the latest advancements in AI and NetApp storage technologies.

3. Client Engagement:

• Collaborate with clients to understand their business needs and technical requirements.
• Able to build financial and commercial arguments for TCO ROI and procurement methods.
• Present technical solutions and proposals to clients demonstrating the value of NetApp solutions
• Provide ongoing support and troubleshooting for deployed solutions.

Key Responsibilities Continued

4. Sales Collaboration:

• Partner and collaborate with the sales team to identify and pursue new business opportunities.
• Assist in the development of sales strategies and proposals to meet client needs.
• Participate in sales meetings presentations and negotiations to support the sales team.
• Work closely with cross-functional teams including data scientists software developers IT operations and sales.
• Communicate complex technical concepts to non-technical stakeholders.
• Document solution designs implementation plans and technical processes.
• Work with customers and partners to implement best practices for data management storage efficiency and scalability.

5. Customer Obsession:

• Demonstrate a strong commitment to customer satisfaction and success.

6. Other:

• Excellent communication and presentation skills. Represent NetApp at corporate events speak at small round-table events or to larger audiences.
• Organically build firm business relationships with customers and be the trusted advisor.
• Knowledge of infrastructure trends components i.e. Networking Virtualization/Microservices Data security etc.

Be at customer site for face-to-face engagement(s) and able to travel as and when needed.

Job Requirements

12 years of experience in solutions engineering with a focus on data storage and AI (artificial intelligence).

Strong expertise in AI technologies including machine learning deep learning and natural language processing.

Extensive experience with NetApp solutions and not limited to ONTAP StorageGRID E-Series and Cloud offerings is highly preferred.

Familiarity with cloud platforms (AWS Azure Google Cloud) and containerization technologies (Docker Kubernetes etc.).

Excellent problem-solving skills and the ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Proficiency in programming languages such as Python Java or C is good.

Demonstrated customer obsession and a track record of selling technical solutions.

Relevant industry certifications in NetApp AI and other industry technologies.

Knowledge of data security and compliance standards.

Education

Bachelors or masters degree in computer science Engineering or a related field.