Productivity & Enablement Insights Manager
Productivity & Enablement Insights Manager
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Job Description
This role is critical to Mews mission of creating a high-performing data-informed enablement organization. As a Productivity & Enablement Insights Manager you will drive rep efficiency by providing performance analytics optimizing the use of our sales tools maintaining clean actionable data and identifying enablement opportunities that increase go to market success and reduce friction. This role requires strong analytical and operational skills a bias for action and a passion for leveraging AI and automation to improve how our GTM teams work.
You will partner closely with Sales Customer Success Enablement RevOps and Product Marketing to ensure that insights and tools are not only accurate but also embedded into workflows empowering reps and managers to make better decisions faster.
Your mission should you choose to accept it:
- Maintain data integrity and governance across core GTM systems (e.g. Gong Gong Engage Gainsight Salesforce Glean) ensuring consistent clean reporting and usage.
- Build and maintain dashboards that track productivity metrics (e.g. time spent selling CRM hygiene call coaching scores stage conversion rates) aligned to company OKRs.
- Analyze tool usage and performance data to surface inefficiencies and behavior trends that impact rep productivity.
- Collaborate with Enablement and RevOps to recommend improvements to workflows processes and tool configurations.
- Partner with the Enablement team to deliver data-backed insights that tie behaviors (leading indicators) to outcomes (lagging indicators) such as impact of onboarding programs coaching efforts process enhancements and content utilization.
- Lead the evaluation and integration of AI tools that reduce manual work deliver just-in-time knowledge and increase workflow efficiency for GTM teams.
- Act as the business administrator and subject matter expert for key enablement and sales tools maintaining structure users access tags and data governance.
- Design and manage operational cadences and reporting such as monthly productivity reports quarterly business reviews tool audits and friction analysis reviews with GTM leaders.
- Collaborate cross-functionally to deliver insights that help prioritize high-impact enablement initiatives and sales coaching investments.
- Partner with Product Marketing to help ensure product updates are being properly utilized and that reps can access relevant insights in the flow of work.
Youll be a great fit if you bring the below with you:
- Proven experience in a go to market enablement organization revenue operations or sales productivity role preferably within a hypergrowth SaaS environment.
- Strong proficiency with tools such as Salesforce Gong Gainsight Glean Highspot or Atlassian suite of tools.
- Strong analytical skills and experience with reporting platforms (e.g. Looker Tableau Power BI Excel) or Salesforce dashboards.
- Understanding of the sales process and GTM motions across Sales and Customer Success teams.
- Working knowledge of AI/automation tools and a strong interest in applying AI to simplify workflows and unlock productivity.
- Exceptional attention to detail in maintaining data quality creating scalable processes and identifying process gaps.
- Effective communicator who can translate data into insights and story-telling for both frontline teams and executive stakeholders.
- Proactive and curious problem-solver who thrives in a very fast-paced high-growth dynamic environment.
- Ability to multi-task pivot when needed and a high tolerance for ambiguity and change.
Required Experience:
Manager
Employment Type
Full Time
