Human Resources Assistant

Under direction performs a variety of clerical duties in support of recruitment and certification operations for the County Executive Office Health Care Agency Human Resources. Support activities include requisition management examination proctoring public contact customer service records maintenance document production and data processing. The ideal candidate will be a self-starter who possesses strong organizational customer service interpersonal and communication skills. They will exercise attention to detail and be able to respond and adapt to changing working conditions. Furthermore the ideal candidate will have experience supporting a public sector HR Units business operation consistent with County Human Resources policies and procedures and is skilled in the use of Microsoft Word Excel an automated Payroll system and an automated applicant tracking system.

The Office Assistant-Confidential classification is distinguished from other Office Assistant classifications by exposure to confidential and sensitive information on internal County matters pertaining to the decision-making process of the County affecting labor relations transactions and/or employer-employee related activity.

PAYROLL TITLE:Office Assistant IV-Confidential

AGENCY/DEPARTMENT: County Executive Office - Human Resources Health Care Agency (CEO-HR HCA Division)

EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for educational incentive of 2.5% 3.5% or 5% based on completion of an Associates Bachelors or Masters degree that is not required for the classification. Incumbents may also be eligible for a bilingual incentive depending upon operational need and certification of skill.

Office Assistant IV - Confidential is a Management/Confidential classification and is eligible for overtime compensation. Incumbents in this classification are eligible for benefits at the MB4 level.

TENTATIVE SCHEDULE
OPENING DATE:Thursday July 24 2025
CLOSING DATE: Friday August 08 2025 at 5:00 p.m.
APPLICATION REVIEW COMPLETE: Week of August 11 2025

Duties may include but are not limited to the following:

• Processes certification and recruitment requests.
• Explains programs policies and activities related to the specific human resources area of assignment.
• Uses various computer systems such as PeopleSoft and NeoGov or similar system while learning advanced functions to then train others in how to navigate and leverage such systems to full capacity.
• Proctors exams such as written bilingual and practical.
• Assists in position control number management.
• Researches and analyzes documents to locate information needed to complete tasks.
• Composes creates formats edits types proofreads duplicates and distributes correspondence notices lists forms memoranda calendars reports manuals brochures and other Human Resources materials using a variety of software applications including word processing and spreadsheet applications.
• Relieves human resources staff of office and administrative details such as answering telephones opening incoming mail/email preparing outgoing mail and email messages scheduling meetings/exams proctoring and/or copying.
• Serves as liaison between Human Resources staff and the general public; provides general and specialized information and assistance that requires the use of judgment tact and sensitivity and the interpretation of policies rules and procedures; independently resolves complaints.
• Researches compiles and organizes information for use by the human resources staff in the completion of reports recommendations and special projects.
• Assists employees and/or applicants with completion of forms.
• Establishes and maintains complex and interrelated filing systems; files a wide variety of documents and enters data into various computer systems in an accurate and timely manner.
• Assists in departmental personnel and onboarding administration.
• Performs other related duties as required.

These are the entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING and EXPERIENCE:
Any combination of education and experience which has led to the acquisition of the required knowledge skills and abilities.

The required knowledge skills and abilities also can be obtained by:

• Four (4) years of increasingly responsible office clerical experience which includes experience providing customer service to employees and the general public.

OR

• Possession of an Associates degree in Business or Public Administration or related field ANDtwo (2) years of increasingly/progressively responsible clerical experience.

NECESSARY SPECIAL REQUIREMENTS:

• Some experience establishing and maintaining effective working relationships with co-workers managers and the general public;
• Excellent customer service skills;
• Intermediate proficiency with Microsoft Word and Excel;
• Strong written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED:

• Some knowledge of payroll or Human Resources systems such as Peoplesoft NeoGov or similar systems.

• Experience adhering to terms of Memorandums of Agreement (MOAs) contracts or rules and regulations.

• Willing to work overtime or weekends.

KNOWLEDGE SKILLS and ABILITIES

Thorough knowledge of:

• Modern office methods and practices;

• Record maintenance systems;

• Letter writing and report compilation and public contact techniques.

Considerable knowledge of:

• The operations procedures and practices used in support of public sector human resources departments;

• Techniques to expedite or improve clerical tasks and record processing;

• Correct English usage spelling grammar and punctuation.

Thorough ability to:

• Maintain confidentiality;

• Perform and coordinate clerical work with accuracy and attention to detail;

• Set up and maintain records and filing systems and extract information from a variety of sources;

• Establish and maintain cooperative working relationships.

Position may involve moderate to heavy public contact depending on assignment.

FINAL FILING DATE:Applications must be received by County of Ventura Human Resources in Ventura California no later than5:00 p.m. on Friday August 08 2025.

To apply online please refer to our website at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L-1970 Ventura CA 93009.

NOTE:If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please clickhere for additional information.

Note to applicants: Sufficient information must be provided under the Education/Work experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above referenced sections; however it may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE - qualifying
All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from further consideration. It is highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as See Resume or Refer to Resume are not acceptable and may disqualify an applicant from further evaluation.

APPLICATION EVALUATION - qualifying
All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the recruitment process.

WRITTEN EXAMINATION - 100%
An un-proctored online internet-based job-related written examination will be conducted to test applicants knowledge of charts and tables office practices and filing reading comprehension mathematics proofreading and leaderships skills for successful performance on the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

For further information about this recruitment please contact Esmeralda Oseguera by email at or by telephone at .