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You will be updated with latest job alerts via emailIf you want to make valuable contributions to your team and expand your knowledge skills and expertise in Home Lending Operations then JP Morgan Chase has a great opportunity for you. Our Organization Effectiveness and Oversight group is responsible for the administration of mortgage-backed securities including contract administration complex waterfall and bond distribution calculations quantitative analysis and management reporting quality assurance and quality control and timely and accurate reporting/remitting to relevant third parties. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Business Analyst II- Organizational Effectiveness and Oversight in Mortgage Production and Servicing you will play a crucial role in delivering exceptional support essential to Home Lending and the Consumer and Community Bank. The Organizational Effectiveness and Oversight team equips Home Lending with innovative tools to enhance customer service guides employees through change and ensures compliance with core functions and regulatory requirements. As part of this centralized utility you and your team will manage business changes resolve escalated customer complaints and develop automated business solutions. Additionally you will execute program management lead employee readiness initiatives respond to employee feedback ensure proper fee treatments process vendor invoices and provide oversight and foundational support.
Required qualifications capabilities and skills
Proactively identifying problems and having to think through solutions and proficient in root cause analysis and problem solving.
Strong Analytical ability and excellent attention to details and escalates issues quickly and provides solutions
Drives for results strong accountability and executes superbly and meets commitments and must be able to multi-task and set daily priorities. Acts with a sense of urgency.
Specific knowledge of the policies procedures and systems pertaining to servicing/default operations and must demonstrate strong time management skills and ability to multi-task with minimum supervision
Preferred qualifications capabilities and skills
2 years of prior experience in mortgage banking loan accounting loan reconciliation and loan servicing and default.
Bachelors degree (or equivalent business experience) in Accounting Finance or Business Administration.
Experience with Visio and Access
Required Experience:
IC
Full-Time