Onboarding Analyst - Italy
Onboarding Analyst - Italy
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Job Description
About Blank
Blank is a company backed 100% by Crdit Agricole Group the worlds 10th-largest banking group and supports all self-employed professionals by meeting their specific needs.How By combining a professional bank account with administrative and financial management tools.Our mission is clear: to ease professionals day-to-day work through a responsive and easy to use application. Blank gives them every chance of success!
Our added value :
Ultra-fast account opening get started in just 5 minutes.
Smart tools for an easy and fast company management create and send estimates pro forma invoices and e-invoices (soon) in a simple click.
Dedicated customer support our team provides immediate and human assistance.
Comprehensive insurance coverage tailored protection for the real risks self-employed professionals face: accidents professional liability and more.
To sum up Blanks value proposition is to give professionals all the relief they need to focus on and grow their business and succeed.
Our ambition We want to continue accelerating our strong growth in the Italian Market!
Our team: Our role is to protect and at the same time enable the growth of the company by ensuring robust and efficient KYC/KYB operations. We focus on business client onboarding carrying out regulatory checks and screenings while continuously improving our processes to help prospects become clients. We work closely with marketing product compliance and external providers to ensure a seamless and compliant onboarding journey for our clients. To help you integrate successfully into the team we offer you :
- A great deal of autonomy to proactively make proposals implement them quickly and observe the results.
- A hands-on onboarding process and support from experienced colleagues.
- A progression in an agile environment with the opportunity to create and consolidate your own position and modulate it according to your preferences and skills.
- Exposure to the fintech ecosystem and regulatory best practices.
Your mission :
- Conduct KYC and KYB due diligence on onboarding requests ensuring compliance with internal policies and applicable regulatory frameworks by contacting clients and reviewing their requests.
- Perform risk-based controls and screening identifying potential red flags through internal tools and external databases.
- Collaborate in the four-eyes review process ensuring a robust control environment through peer validation and escalation when needed.
- Engage with external providers maintaining productive relationships and ensuring the quality and timeliness their service.
- Contribute to process improvement initiatives helping optimize workflows reduce friction for potential clients and enhance operational efficiency.
- Help to shape the onboarding team as we grow and new colleagues join us.
What youll bring:
- You have at least 3 years of experience in KYB/KYC compliance operations or a similar role in fintech banking or a regulated environment.
- You are comfortable with hands-on operational work and eager to dive into day-to-day verifications screenings and controls.
- You possess a strong sense of customer relations with empathy and are are comfortable doing phone calls ;
- You are rigorous detail-oriented and methodical with strong organizational skills and a mindset geared toward accuracy and reliability.
- You are curious and proactive with a desire to improve processes and eventually take on more coordination and oversight responsibilities.
- You are passionate about innovation and/or fintech.
- You are Italian native or bilingual and fluent in English. Knowledge of French is a plus.
- Mastery of Hubspot and Google Sheets would be a big plus.
What we offer:
We defend the same values for our clients as we do for our team mates: expertise pragmatism proximity optimism and of course freedom and ambition!
- A permanent contract and a competitive salary based on your profile and experience.
- Tickets restaurant at Edenred: 5.4 entirely paid by Blank.
- 22 days of vacation with 104 hours of paid leave hours (ROL 13 days).
- Health protection: a complementary and extensive health coverage provided by UniSalute.
- Phone grant: 50% of the cost of purchasing your phone is covered by Blank every two years and up to a limit of 500.
- Hybrid remote 2 days/week; Blank covers 100% of the costs incurred up to a maximum of 400 every two years per employee.
- Training package.
- 3-year seniority bonus.
The hiring process:
- First interview with Stefano Customer Operations Manager - 45 minutes
- Technical test and debrief with Stefano and Julien Country Manager Italy - 1 hour
- Meeting the team at the office and chat with Fabio CEO - 1 hour
- Potential reference check
At Blank we celebrate diversity as an opportunity for growth and corporate our company we promote personal uniqueness and individuality and we do not discriminate based on disability neurodiversity gender identity biological sex sexual orientation marital status parental status including pregnancy age ethnicity origin religion political ideology or other characteristics. Our selection processes are based solely and exclusively on the merit professionalism attitude and talent of each individual.
Employment Type
Full Time
