Supervisor, Medical Communications
Supervisor, Medical Communications
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1 Vacancy
Job Description
Love medicine is who we are its what we do its why people want to work here. If youre looking for a job to love apply today.
Scheduled Weekly Hours:
40Gundersen Health System is seeking a dedicated and experiencedMedical Communications Supervisorto lead our 24/7 Medical Communications operations.
This pivotal role ensures the seamless coordination of emergency and non-emergency communications supports patient transfer processes and provides leadership to a skilled team of communication specialists.
The Supervisor works closely with the Clinical Manager and other healthcare leaders to ensure efficient patient throughput and exceptional service delivery.
Key Responsibilities:
Lead and manage daily operations for roughly 26 direct reports
Monitor dispatch equipment performance and coordinate maintenance or repairs
Develop and implement process improvements to enhance service delivery
Train schedule and support staff to ensure a productive and positive work environment
Whats Available:
1.0 FTE
Location: GHS Regional Operations and Communication Center - La Crosse WI
Schedule: Hours typically between Monday-Friday days with willingness to work outside standard hours as business needs permit
Requirements:
Education: High School Diploma or equivalency.
Experience: 3-4 years as a Medical Communications Specialist or equivalent experience in radio dispatching or computer aided dispatching equipment or 3 years of experience in Helicopter Air Ambulance or ground ambulance operations
License/ Certifications: Certified Emergency Medical Dispatcher (EMD) required upon hire.
Leadership & Team Management:Ability to lead motivate and support a team in a fast-paced high-stakes environment.
Collaboration:Works well with cross-functional teams and fosters a cooperative work culture.
Communication:Strong verbal and written communication skills
In addition to this meaningful and important work we offer a competitive benefits package:
Benefits:In addition to medical and dental we have pet insurance and a substantial contribution to retirement
Work/life balance:24/7 Employee Assistance Program for employees and their families generous PTO and paid holidays
Health/Wellness:GunderZen Relaxation Room including massage chairs corporate gym and yoga local gym discounts
Professional Development:Tuition Invest Program totaling up to $3k per year access to a catalogue of hundreds of internal courses corporate incubator Career Development Center
DEI:12 months of Celebration to include monthly educational events
Other:18% discount on data plan through Verizon 20% discount at Gundersen locations for services not covered by insurance
If you are looking to be a part of a stable and growing mission-driven organization this may be the right opportunity for you!
Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
Explore why La Crosse is a great place to live and work!
If you need assistance with any portion of the application or have questions about the position please contact or call .
We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.
Equal Opportunity Employer
Required Experience:
Manager
Employment Type
Full-Time
