Catering Assistant
Catering Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As an assistant to our Catering Director here are the Key Results we are looking for:
1) Effectively Execute Every Catering Order with Excellence
2) Be an ambassador for the Chick-fil-A culture with every interaction
1) Effectively Execute Every Catering Order with Excellence
Fulfill every catering order with the Chick-fil-A standard of operational excellence: taste order accuracy timeliness attentive & courteous service. Responsibilities include:
Once a catering order has been received coordinate with the Kitchen Manager on fulfilment
Complete all set-up and preparation for each catering order: boxes utensils sauces bags etc.
Have the TMS bags ready for kitchen to load
Deliver catering orders on time
Complete all the set-up on site for the Guest
Put all catering related items away upon return to the store
Cash out the catering order upon delivery
Keep inventory of catering supplies and inform our Inventory Manager of ordering needs
Create any systems or processes to improve our catering service
Make necessary decisions to honor our commitment to our Guests
Measureable or Identifiable Goals:
Catering orders are delivered or ready on-time and accurately fulfilled
Catering fulfilment is so organized that very few balls are dropped
- Kitchen stays informed and involved in catering preparation and fulfillment
2) Be an ambassador for the Chick-fil-A culture with every interaction
Whether interacting internally with CFA Team Members or externally with our Guests foster and protect our reputation for remarkable service.
Practice the Core 4 always
Remain attentive and courteous with our Guests
Look for opportunities to deliver 2nd Mile Service
Resolve Guest concerns complaints or issues promptly competently and courteously
Work with the kitchen team to positively resolve any operational issues
Measureable or Identifiable Goals:
- Our catering guests become raving fans: bringing us repeat business and voluntarily giving us referrals
Who best serves as a Catering Coordinator Someone who:
Is highly organized
Has a strong sense of ownership
Follows through on a task to completion
Pays attention to the details
Takes initiative
Is a problem solver
Likes to interact with people
Is personable
Can provide competent professional and remarkable guest service
- Is physically able to manage the set-up and delivery of catering order
Employment Type
Full Time
