Customer Service Engineer Spain / CT BA OESL
Customer Service Engineer Spain / CT BA OESL
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Salary Not Disclosed
1 Vacancy
Job Description
As a Customer Service Engineer you will be the initial quality interface for the relevant customer plants. Your main tasks and responsibilities will be:
- Establish a trusting relationship with the customer plant engineering line operations quality departments logistic departments and customer service organizaiton in all assigned customer plants
- Operate as initial direct contact and response person to customers complaints/0-km issues
- Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers
- Coordinate activities of external quality service providers
- Contribute to problem solving and strategic quality improvement activities with international teams
- Support evaluation of customer plants perception of CT OESLs quality performance
Qualifications :
- Graduate in automotive enigneering mechnical/electrical engineering or equivalent education as a technician
- More than 5 years of professional experience in automotive business with direct international OEM customer contact
- Basic knowledge of general quality methods and tools
- Planning and organizational skills
- Fluent in English and Spanish (written and spoken) good command in German is considered a plus
- Willingness to travel frequently and on short notice
Applications from severely handicapped people are welcome.
Additional Information :
What we offer
- Compensation package - 14th salaries plus performance bonus
- Lunch Allowance - in line with local regulation
- Flexibility - Flexible schedule hybrid work.
- Home-Office - Employees received 100 net for each Home-Office day paid monthly.
- Work Abroad - Possibility to work abroad within the EU for 2020 days per year (two different countries).
- Vacation days - 22 days per year 3 extra days the following year (considering absenteeism). Seniority days added starting from 3 years in the company.
- Referral Bonus - A bonus of 500 or 750 (depending on the seniority of the candidate) is paid for each referral.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
