Senior Agent Vehicle Security Prevention (m/f/d)
Senior Agent Vehicle Security Prevention (m/f/d)
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Job Description
We are looking for a proactive and detail-oriented Agent Vehicle Security Prevention (m/f/d) to strengthen our European Vehicle Security this role you will take ownership of identifying preventing and responding to vehicle-related fraud and security risks. You will work cross-functionally with internal departments and collaborate with external partners to protect our fleet and ensure operational integrity across regions. If you have a strong sense of responsibility and sharp eye for potential risks apply now and become part of TEAM ORANGE!
YOUR ROLE AT SIXT
- You screen proactively review upcoming reservations flagged as high-risk before vehicle pick-up and take guided actions
- You identify high-risk rentals based on current fraud patterns risk scoring and other indicators
- You detect and escalate overdue rentals with high-risk profiles based on scoring and behavioral indicators. Manage both internal and external fraud or overdue inquiries and initiate necessary follow-up
- You evaluate security-relevant cases and create case documentation for further processing by the Vehicle Security Specialists (national experts)
- You review various telematic alerts and assess them based on available information and rental data
- You investigate disassembly alerts and take appropriate action when vehicle manipulation is suspected
YOUR SKILLS MATTER
- Background Customer service experience or fraud experience
- Analytical Skills You have analytical skills and technical mindset (experience with different fraud systems is a plus)
- Organizational Skills Proactive and detail-oriented with the ability to spot patterns and anomalies
- Technical Skills Comfortable working with cross-functional data dashboards and BI tools
- Decision-Making Skills You have strong analytical and decision-making skills especially under time pressure
- Language Skills You have Fluent English Skills and/or additional languages (e.g. German Spanish or French) are an advantage
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
- Work-Life Balance Benefit from a hybrid working model with no dress code
- Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
- Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being plus the Coverflex advantage system
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
