Engagement Administrator
Engagement Administrator
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Job Description
We are Golding Homes thank you for looking!
Itsa great time to join Golding as werean efficient local visible and listening organisation providing sustainable homes and communities. Wevean established track record for building quality homes and investing in our local communities.
We are excited to recruit an Engagement Administrator on a 9month fixed term contract where youll be able to play a key role in shaping our future.
What youll be doing
Youll provide administrative and organisational support for the delivery of engagement activity including support for the Customer Insight Group (CIG) and other Golding committees. Youll support the coordination of customer volunteers who are involved with Golding Homes across services and collect feedback from customers by telephone and sometimes in person. Youll provide support to the CIG as the lead organiser for the scheduling of all meetings and awaydays and collating and publishing meeting packs as well as assisting the Customer Experience and Engagement Manager with preparing reports and updates on customer satisfaction and insight quarterly and ad-hoc.
More about you. What can you bring
Youll have a track record of providing administrative and organisational support. Youll have experience working in a regulated environment and working with committees as well as management of boards including meeting organisation and minute taking. Youll be experienced in producing detailed and accurate written statistical and numerical information. Your understanding and knowledge of social housing including regulation will allow you to provide excellent customer services.
When and where youll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa 26882dependent upon your knowledge skills and experience.
Our Hub Home Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new modern and bright space which inspires creativity and innovation.
What will you get in return
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.
Youll get:
- 28 days annual leave per year (plus bank holidays)
- 2 x Golding give back days
- Regular opportunities for training (upskilling and cross skilling)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.
- An annual Wellbeing Fund
Closing Date: Wednesday 6 August at midnight
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.
Equality Diversity and Inclusion
Were committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly allowing us to build a healthy vibrant and inclusive organisation which encourages everyone to be themselves at work.
No matter what your ethnic origin gender sexual orientation marital status religion age or disability status youll get all the opportunities support and respect youd expect from Golding Homes. Were committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
