Staff Outbound Product Manager - App Engine
Staff Outbound Product Manager - App Engine
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an outstanding Staff Outbound Product Manager in the US to help scale GTM customer and partner enablement and adoption for our low-code and Generative AI app development solutions in our App Engine product line.
Role:
The App Engine Outbound Product Management team is responsible for all outbound GTM and commercial aspects of ServiceNow App Engine. Our Outbound Product Managers interact with our existing and prospective customers to guide them on product journeys bring their voices back to our product roadmap help drive product strategy guide product messaging and positioning enable sales with technical content and enablement and help craft product packaging and pricing. We collaborate closely with multiple cross-functional teams (e.g. marketing sales solution consulting pricing strategy and operations customer outcomes product success training and certification etc.).
What you get to do in this role:
- Lead a team of outbound product managers to drive GTM sales solution consulting and partner enablement for App Engine and Now Assist for Creator (our Generative AI offering) working closely with Inbound Product Management Product Marketing Pricing Strategy Product Success Customer Outcomes and Technical Alliances teams
- Develop high-quality technical enablement content that describes the differentiating value of product innovation for App Engine and Now Assist for Creator products
- Lead pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market adoption of new products
- Define and execute new product launch strategy working with relevant product marketing and GTM stakeholders and leadership
- Develop a deep understanding of customer use cases and success outcomes and influence product roadmap
- Develop best practices assets and conduct quarterly product onboarding sessions to drive adoption by customers and partners
- Become a trusted resource to promote the ServiceNow vision with industry influencers strategic partners and analyst firms
- Lead and influence cross-functional teams to accomplish our goals
Qualifications :
To succeed in this role you have:
- A minimum of 8 years of related experience; MBA with 6 years; or a PhD with 3 years of related customer-facing experience in product management presales consulting technical business development or management consulting at an enterprise software company or SaaS company (preferred)
- Extreme sense of ownership own the problem the process and the outcome. Some things may need driving by influence others may need executing yourself in a hands-on manner and yet others will need delegation.
- Strong bias towards action and a sense of urgency to win in the market.
- Experience operating in an ambitious environment and driving the adoption of new and emerging products
- Consistent track record of working cross-functionally to deliver business impact
- Demonstrated customer obsession in engagements
- Demonstrated consistent ability to drive both strategy and results.
- Excellent people and presentation skills to engage with all levels of customers colleagues cross-functional teams and partners.
- Strong networking and influencing skills; able to drive extended and virtual teams
- Outstanding written and oral communication skills.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
