Community Service Area (CSA) Liaison (PPM III)
Community Service Area (CSA) Liaison (PPM III)
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Job Description
Summary
Come work with us! King Countys Department of Local Services is hiring a Community Service Area (CSA) Liaison(Project/Program Manager III) to serve as a trusted bridge between local government and the vibrant diverse communities of unincorporated King County. This is your opportunity to lead with equity amplify resident voices and help shape services that reflect real community needs. If youre passionate about justice public service and impactwe need your leadership where it matters most!
This position is expected to last through December 31 2027.Our commitment to Equity Racial and Social Justice
The Department of Local Services is deeply dedicated to fosteringEquity Racial and Social Justice in every aspect of our work. Our commitment to True North values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate embrace and celebrate the distinct experiences viewpoints and perspectives of our people partners and the communities we serve. Through this work we dismantle systemic barriers address inequities and actively confront prejudices and biases. We acknowledge this journey is ongoing and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
Job Duties
- Serve as a consistent and visible County presence within assigned unincorporated areas of King County.
- Build and maintain trusting long-term relationships with a broad range of community stakeholders.
- Organize and actively participate in town halls listening sessions and service fairs as appropriate.
- Assist residents in navigating King County systems programs and services to ensure equitable access.
- Track constituent concerns and coordinate follow-up with the appropriate departments or agencies.
- Provide strategic input to inform internal and external initiatives aligned with community priorities.
- Maintain centralized organized records of community engagement activities and outcomes.
- Contribute to written reports and other documentation related to Community Service Areas (CSAs).
- Lead or support issue-specific projects that respond to the expressed priorities of the community.
- Perform other duties as assigned to support DLS and County goals.
Experience Qualifications Knowledge Skills
- Bachelors degree in Public Administration Social Work Community Development or a closely related field; or an equivalent combination of education professional background and/or lived experience.
- Demonstrated experience working effectively with diverse communities across cultural and demographic lines.
- Proven commitment to racial equity and social justice in both policy and practice.
- Strong facilitation and interpersonal communication skills with the ability to engage with varied audiences.
- Proficiency in conflict resolution and collaborative problem-solving particularly in community contexts.
- Ability to prioritize competing tasks manage multiple projects simultaneously and meet deadlines in a fast-paced dynamic environment.
- Comfortable navigating ambiguity shifting priorities and emotionally charged environments while maintaining composure and focus on community outcomes.
Desired Qualifications:
- Previous experience in local government community engagement or grassroots organizing.
- Familiarity with the communities challenges and opportunities present in unincorporated King County.
- Working knowledge of public infrastructure zoning processes or participatory budgeting frameworks.
- Experience using trauma-informed approaches in community settings.
Supplemental Information
INTERVIEW SCHEDULE:Those applicants who pass the initial screening will be invited to participate in a 15-minute phone interview the week of 8/11/25.
WHO MAY APPLY:This recruitment is open to all qualified applicants and may be used to fill current and or/future career service term-limited temporary short-term temporary and or/special duty positions over the next six months.
Special duty opportunities are open only to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement King County Personnel Guidelines or Coalition Labor Agreement for their base assignment.APPLICATION PROCESS:A full and complete King County application is required. You may also provide a resume and cover letter summarizing how you meet the experience qualifications knowledge and skills for the position.
Applicants will be screened for clarity completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.
For interviewing tips please see the STAR-LA method:
WORK SCHEDULE:The work week is normally Monday through Friday 8:00 a.m. to 5:00 p.m. but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.EMERGENCY DESIGNATION STATUS:This position has been designatedNon-Mission Critical - Employees who staff county functions or services that may be delayed suspended or diverted in an emergency while essential functions are prioritized Mission Critical.
UNION MEMBERSHIP:This position is non-represented.
TELEWORKING REQUIREMENT:This is a hybrid position. The work associated with this position will be performed by teleworking onsite work and meetings as needed. The responsibilities of this position will include regular and ongoing in-office work.Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.Guided by ourTrue North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
For more information regarding this recruitment please contact:
Erika Yanak
Senior HR Analyst
Employment Type
Temp
