Director Commercial Excellence EMEA/LATAM

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later having pioneered an industry. And were just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized actionable insights aimed at solving important health challenges. To continue what weve started: Improving human health.

We are driven by thousands of ambitious passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening serving with integrity thinking big and being dependable. Weve already changed millions of lives and were ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. Well get there by constantly reinventing unique biosensing-technology experiences. Though weve come a long way from our small company days our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Commercial Excellence team enhances efficiency effectiveness and overall performance in commercial operations of all sales teams across the globe and driving competitive demand generation. The Commercial Excellence Director operates as a trusted advisor to senior business leaders and utilizes strategic and operational insights and executive level problem solving communication and leadership skills to drive organizational action that leads to tangible growth. The Director Commercial Excellence integrates sales marketing and operational inputs into a cohesive data-driven go-to-market strategy - foundational for Dexcoms success in increasingly complex and competitive markets.

The Director of Commercial Excellence will be responsible for EMEA/LatAm Sales Operations.

Where you come in:

You will lead the Commercial Excellence strategy and execution for growth in EMEA & LATAM regions

You will drive sales effectiveness initiatives in collaboration with the global Sales Process Excellence team

You will lead development and deployment of Dexcoms regional go-to-market model integrating field force design segmentation customer targeting and territory optimization
You will establish a data-driven performance management system to assess business impact. You will define and drive a holistic commercial engagement approach across sales marketing medical and other customer-facing teams
You will oversee operating mechanisms for field force sizing alignments targeting and segmentation. You will partner with Cluster and Country leaders to adapt execution locally while maintaining global strategic consistency
You will serve as the business owner for CRM within EMEA & LATAM coordinating with field teams on all CRM-related initiatives. You will translate global commercial frameworks into regionalized execution plans with cross-functional alignment
You will collaborate closely with sales leadership and functional heads to understand their business and reporting requirements. You own customer engagement planning and CRM tool execution (e.g. Veeva/SFDC) tailored to regional needs
You ensure the delivery accuracy and reporting of data for sales analytics and insights. You define performance tracking standards and incentive strategies aligned with regional growth goals
You provide ad-hoc analyses to support the commercial execution of strategic plans. Act as a strategic thought partner to regional leadership shaping the commercial roadmap with data-driven insights
You partner with IT Business Intelligence Forecasting and other teams to enhance operational reporting data measurement analysis and data quality and identify automation opportunities
You continuously evaluate and implement incentive compensation plans in conjunction with the global team.

What makes you successful:
You demonstrated ability to influence executive-level stakeholders
You have a strong understanding of CRM platforms with a preference for Veeva or Salesforce
You are proficient in reporting and data visualization tools particularly Tableau
You are a strategic thinker with broad industry perspective and excellent attention to detail
You are able to structure and conduct analytics to generate insights and recommendations
You are skilled in collecting competitive intelligence and market research insights that drive competitive differentiation
You are capable to manage multiple projects and effectively prioritize competing priorities
You have strong interpersonal skills with an ability to develop collaborative relationships and manage through influence without direct authority
You have excellent written and verbal communication skills
You must have experience in biopharma or med-device sectors across EMEA and LatAm.

What youll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community
A full and comprehensive benefits program
Growth opportunities on a global scale
Access to career development through in-house learning programs and/or qualified tuition reimbursement
An exciting and innovative industry-leading organization committed to our employees customers and the communities we serve.

Travel Required:
25-50%

Experience and Education Requirements:
Typically requires a Bachelors degree with 15 years of industry experience
9 years of successful management experience in relevant industry.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 120 km).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.