Service Manager
Service Manager
Posted on :
26-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Service Manager
Ocean Park Mechanical is one of the premier design-build mechanical contractors in the USA and Western Canada with operations in Washington Oregon California Idaho and British Columbia. Specializing in value added engineering and design-build projects our goal is always to build the most efficient systems for the best value possible.With projects ranging from low-rise and high-rise residential hotels and offices as well as industrial and commercial projects we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements in-house including engineering 3D-design plumbing sheet metal HVAC refrigeration and controls we are a ONE-STOP shop for any project.
Purpose of Position:
We are seeking an experienced Service Manager. The Service Manager will provide leadership to multiple OPM technicians on a variety of projects for the installation maintenance and repair of modern plumbing and HVAC systems. They will ensure all work meets regulatory plumbing system requirements. The Service Manager will assist the service operations team with completing work orders billing and scheduling in a timely manner with utmost efficiency remaining within budget all while maintaining a high-quality standard.
What We Offer:
- Competitive base salary of $80000 to $120000 USD per year D.O.E
- Opportunity to earn a performance/productivity-based bonus
- Company paid benefits including Medical Dental Vision Life AD&D STD & LTD
- Optional insurance coverage includes Accident Critical Illness and Hospital insurance
- Supplemental Life Insurance Plan
- 401 (K) with Company Match up to 4%
- Paid Vacation Sick and Holidays
- Excellent company culture
Reporting Structure: This position will report directly to the Regional Manager
Job Responsibilities:
- Explore new opportunities with a goal of growing customer base revenue and profitability
- Receive and coordinate service requests
- Prepare quotes based on technician problem reports or site review
- Create new service contract proposals contracts and invoicing of contract
- Create work orders purchase orders and secure equipment when job has been approved track materials until ready for pick up
- Create budgets and other targets for projects
- Establish a project guideline for each approved project that defines the goals objectives risks assumptions staffing levels roles and responsibilities work breakdown structure milestones and deliverables
- Update filters list order monthly filters and receive filter invoices
- Evaluate manpower efficiency and make adjustments of required
- Assist technicians with promoting services where possible
- Ensure client satisfaction throughout the life cycle of the project
- Monitor labor hours job progress and cost
- 5 years of service plumbing experience in commercial or high-rise residential buildings
- Ability to interpret blueprints specifications inspection reports etc.
- Significant knowledge of construction methods as well as an understanding of the permit process
- Skilled negotiator with the ability to track change orders with both owners and subcontractors
- Ability to ensure accurate documentation including customer records
- Meets sensitive deadlines on a consistent basis
- Ability to manage multiple projects and tasks at a time
- Sound knowledge of local building code and safety regulations
- Strong knowledge of MS Office suite including MS Excel and MS Project
- Knowledge of Viewpoint Spectrum ERP and BuildOps an asset
- Knowledge of Trimble AutoBid and Bluebeam an asset
- Self-motivated and able to lead and motivate team members
- Thoughtful and confident decision-making and high ethical standards
- Good verbal and written communication skills
- Good interpersonal skills and a high level of professionalism
- Problem-solving skills and the ability to think and react quickly under pressure
- Service-oriented approach in working with technical and non-technical business owners and different personality types
- High attention to detail and high level of organization required to prioritize and manage multiple tasks
- Career-minded individual seeking an opportunity for future growth
**No agency phone calls/emails/submissions please**
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
