Seeking a C2C candidate located in the specified area.
We are seeking a detail-oriented and highly organized Business Analyst to join our project team. The Project Management Office is looking for individuals to join the PMO as a resource to be assigned as needed. Assignments can be with any department within the client dependent on need. You will report directly to the project management office. Your main tasks will include supporting the documentation and development of Standard Operating Procedures (SOPs) for various business processes. This role requires strong analytical skills excellent writing abilities and the ability to collaborate with stakeholders across departments to ensure accuracy clarity and usability of documented procedures. As a key contributor to the client Workday implementation it is imperative that you establish high quality standards and lead by example.
Key Responsibilities:
- Work with subject matter experts (SMEs) to analyze document and formalize business processes into clear and concise SOPs.
- Develop process maps workflows and narratives to capture end-to-end procedures.
- Conduct interviews workshops and document reviews to gather requirements and validate process steps.
- Ensure SOPs are aligned with policy compliance and operational needs and formatted to meet organizational standards.
- Maintain a version control system and manage updates or revisions as needed.
- Translate technical and complex information into reader-friendly step-by-step guidance for non-technical audiences.
- Collaborate with QA operations and project teams to ensure SOPs are validated and implemented.
- Assist with the creation of supporting materials such as training guides checklists job aids and FAQs.
Skills:
Workday Experience
- Bachelors degree in Business Administration Communications Information Systems or related field.
- 3 years of experience as a Business Analyst Technical Writer or Documentation Specialist preferably in a government healthcare or enterprise environment.
- Demonstrated experience developing and maintaining SOPs process documentation or procedural manuals.
- Strong understanding of business process analysis workflow modeling and requirements gathering.
- Proficient with Microsoft Office Suite (Word Visio Excel PowerPoint)
- SharePoint Confluence or similar documentation repositories
- Excellent written and verbal communication skills with an eye for detail and clarity.
- Strong organizational skills with the ability to manage multiple SOPs across different stakeholders and deadlines.
- Ability to work independently and collaboratively with cross-functional teams.
Required Skills : Business Objects
Basic Qualification :
Additional Skills :
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No