CarHop is adding a Service Advisor in our Springfield Missouri location.Advisor Benefits- Great starting salary of $70000-$80000.
- Great work/life balance - 2 days off per week
- Full health benefits (Medical/Dental/Vision/Flex spend)
- 401 (k) w/ company match
- Paid time off (PTO) plus 6 paid holidays
- A fun work environment filled with awesome people!
We give you the tools to succeed with regular training and mentoringQualifications:- ASE Certification required (minimum of 2 current certifications preferred).
- 3 years experience is a must but 5 year is preferred in a dealership or independent repair environment.
- Strong understanding of vehicle diagnostics safety systems and drivability issues.
- Excellent communication skillsmust be able to translate complex repair needs into easy-to-understand terms.
- Must have basic computer knowledge and be comfortable with using different online systems to assist in repairs you may not be an expert with.
- Negotiation skills when handling/working with shops and vendors.
Key Responsibilities:
- Review technician notes diagnostic findings and repair recommendations.
- Prioritize safety and drivability issues from multi-point inspections and estimates.
- Help verify proper warranty and non-warranty covered repairs on both company and customer vehicles.
- Maintain department standards expectations and company core values.
- Provide support for the Sales and Finance teams when needed.
- Able to work with fellow Service Advisors and collaborate with one and other on direction/outcome on specific repair estimates.
About CarHop:
CarHop an industry-leader in the Buy-Here Pay-Here marketplace specializing in helping those who have not quite perfect credit to achieve transportation independence! Now in 12 states and growing weve made a difference by Helping People Drive and changing the lives of thousands of people.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion creed age sex national origin ancestry marital status familial status pregnancy disability (including those related to pregnancy or childbirth) military or veteran status membership or non-membership in a labor organization sexual orientation gender identification genetic information status with regard to public assistance or any other characteristic or activity protected under federal state or local law.
Required Experience:
Senior IC