TikTok Growth Specialist
TikTok Growth Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
TikTok Growth Specialist
Location: Remote
Job Type: Contract
Department: TruSkin Brand
Reports To: TruSkin Brand Director
Job Summary
TruSkin a leader in Skin Friendly Skin Nutrition skincare products is seeking a hands-on TikTok Growth Specialist to drive and optimize growth on the TikTok Shop platform. This role involves executing store operations providing customer and seller support and overseeing agencies internal teams and creator platforms to ensure brand alignment and performance. The ideal candidate is proactive customer-focused and thrives in a fast-paced digital environment managing multiple priorities to drive measurable growth.
Key Responsibilities
- Manage end-to-end TikTok Shop operations including order processing issue resolution product listings and compliance with platform guidelines.
- Oversee product uploads listing optimization tagging and adherence to TikTok Shop standards.
- Lead campaign execution promotional activities and live selling operations to boost engagement and sales.
- Manage relationships with external agencies internal teams and creator platforms to align content and campaigns with brand objectives.
- Monitor order flows cancellations and customer satisfaction metrics implementing data-driven improvements.
- Collaborate with operations content and product teams to enhance store performance and user experience.
- Provide prompt professional support to customers and sellers via chat email or other channels resolving inquiries about orders returns payments and promotions.
- Troubleshoot technical and account-related issues escalating complex cases to internal teams or TikTok platform support.
- Stay current on TikTok Shop policies tools and trends to maintain operational excellence and drive growth.
Qualifications :
Required
- 24 years of hands-on experience in e-commerce growth with direct TikTok Shop experience strongly preferred.
- Proven ability to manage agencies creator platforms or influencer partnerships.
- Strong knowledge of TikTok Shop seller tools dashboard policies and logistics.
- Excellent communication problem-solving and multitasking skills with a focus on detail.
- Customer-centric mindset and ability to thrive in a fast-paced digital-first environment.
Additional Information :
What We Offer
- Competitive salary with performance-based incentives.
- Flexible working hours and remote/hybrid work options.
- Ongoing training in TikTok commerce and e-commerce trends.
- Collaborative and dynamic team culture.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
