Landlord Claims Specialist
Landlord Claims Specialist
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Job Description
**INTERNAL APPLICANTS ONLY**
The role:
Were looking for a dedicated Claims Consultant to join our team managing medium complexity property and motor claims with a strong focus on landlord this role youll be the key point of contact for customers guiding them through the claims process with empathy and professionalism while setting clear expectations and strategies to ensure smooth resolution.
Youll be responsible for assessing new claims making indemnity decisions appointing service providers and managing reservesall while maintaining compliance and upholding our company values. Collaboration is key and youll work closely with internal stakeholders and external partners to ensure claims are handled efficiently and in line with service standards. Your insights will also help shape underwriting and product development trends.
What Were Looking For:
- Experience in insurance claims or property management
- Strong analytical and investigation skills
- Excellent communication abilities
- Customer-focused mindset
- Attention to detail and sound judgment
This is a fantastic opportunity for someone who thrives in a fast-paced environment enjoys problem-solving and is committed to continuous improvement. If youre ready to take ownership of your portfolio and contribute to a supportive customer-focused team wed love to hear from you.
Our employee experience:
We thrive together at Guild Group. Our people feel truly connected to our purpose and are motivated by it. With our eyes on the future our people thrive on a challenge and learn from each other. Guild Group team members truly care about each other and our customers and everyone contributes to make a real difference by supporting the people our communities rely on.
What we offer
- Competitive benefits: Includes a remuneration package with annual incentives paid parental leave enhanced long-service leave and an extra day of paid leave
- Flexible work environment: Hybrid working model (2 days in office 3 days from home) to support work-life balance
- Employee wellbeing and perks: Access to wellbeing initiatives learning opportunities staff discounts and an innovative Employee Assistance Program
If this role sounds like what youve been looking for then please submit an application for our Recruitment team to review.
Guild Group is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and treat our people and clients with fairness dignity and respect.
If you have any questions please email Sandra at Please do not apply via email
Lets thrive together!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
