DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Service Product Group you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Considers and plans for upstream and downstream implications of new product features on the overall product experience through feedback
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Writes the requirements epics and user stories to support product development.
- Problem-solving skills to address challenges and find effective solutions.
- Develop and maintain a product roadmap that outlines the products development and release schedule.
- Monitor product performance using key metrics and analytics.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Skilled in writing comprehensive test cases including edge cases for all the identified use cases
- Must have the ability easily assimilate information and learn new applications and processes and ability to analyze complex system requirements and present findings to both
- Demonstrated ability to design and develop detailed flowcharts that effectively illustrate information architecture system interactions and process flows.
- Effective presentation and interpersonal skills; proficient skills in communicating ideas both written and verbal
- Technical proficiency and understanding of software development methodologies with experience in APIs and cloud concepts
- Define product vision and strategy.
- Collaborate with engineering design analytics and architecture (QUAD)
- Conduct market research and analyze customer needs.
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Experience ideally in project management process re-engineering strategy or customer-centric functions and working with global teams
- Experience with agile product development and software delivery lifecycle; advanced knowledge of using tools like Confluence and JIRA
- Proven track record of delivery and new product feature creation; effective communicator with excellent written communication skills including requirements writing
- Familiarity with the business services and offerings associated with financial services and understanding of the financial services industry and Regulatory Legal and Risk environments
Required Experience:
IC