Repairs Team Leader - North East
Repairs Team Leader - North East
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Job Description
Its a great time to join Cornwall Housing!Were listening and responding to what our tenants want from us. Were changing the focus of our teams and putting the right resources in place to move to a new way of working based around localities. And were investing in our employees weve increased our annual leave offer and have flexible working options through Balance.
Were looking for an experienced and motivated Team Leader to guide and inspire our Building Surveyors and Customer Coordinators as we deliver high-quality repairs maintenance and planned investment services across Cornwall.
If youre passionate about people performance and continuous improvement and ready to shape the delivery of asset services in one of the UKs most unique and dynamic regions this is your opportunity to step up and lead from the front.
About the role
As a Team Leader at CHL you will:
- Lead coach and develop a high-performing team of Building Surveyors and Coordinators
- Foster a culture of professionalism safety and customer focus aligned to CHLs values
- Oversee the delivery of repairs & maintenance and planned projects to agreed timescales budgets and standards
- Monitor and improve team performance using data and insight to drive results
- Ensure safety compliance across all work streams embedding CDM HHSRS and environmental standards
- Take ownership of team workloads customer complaints legal case escalations and contractor performance
- Act as a key link between operational teams senior leaders contractors residents and local partners
- Deliver robust reporting risk management and performance forecasting for your portfolio of works
- Champion resident engagement and ensure timely transparent communication on all works
About you
To be successful youll be/have:
- Demonstrable experience managing technical staff and/or maintenance teams ideally within social housing
- A proven track record of delivering complex repair or capital projects with budgetary responsibility
- Strong leadership skills able to build relationships manage change and drive high performance
- Professional knowledge of H&S legislation CDM Regulations contract management and procurement
- A relevant surveying qualification and/or professional membership (e.g. RICS CIOB)
- Strong communication and problem-solving skills with a resident-first approach
- Excellent organisational time management and stakeholder engagement abilities
A full UK driving licence and willingness to travel across Cornwall are essential for this role.
To find out more about the role and requirements please view theRole Profile.
Our offer to you
Salary:46964.00
Working Hours:37 hours per week
Contract Type:Permanent
Base:Hybrid working - working from office home site and in the community as needed. Your base will be our main office in Chy Trevail Bodmin PL31 2FR. This role requires you to typically work from the office at least 2 days per week.
What youll get from us in return is:
- A challenge like no other Cornwall is unique and so are we!
- A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases) Local Government Pension Scheme 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years continuous service)with the option to buy more family friendly policies and our flexible approach to work
- A senior management team who will listen and support you and encourage your ideas and creative thinking
- Investment and support in your continuous learning and development
- Access to discounts on entertainment shops wellbeing and travel through our on-line portal
- And a chance to really make your mark
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and role is subject to a Basic DBS will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
Its really easy to apply for our roles simply follow the link to create a candidate profile answer the screeningquestions and upload a CV and covering letter/statement.
The planned closing date for applications is Sunday 3 August 2025 (midnight). However we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.
Interviews are planned for Monday 11 August 2025.
We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible.
We will be reviewing applications and interviewing for this position on a rolling basis; therefore we reserve the right to close this advert early should we appoint a suitable candidate. We therefore highly recommend that you submit your application early.
Contact us
If youd like to have a discussion about the role please feel free to contact us ator
Thank you for your interest in supporting our important work at Cornwall Housing delivering safe homes in strong communities for one and all!
Recruitment Agencies we are not currently seeking agency support with this vacancy thank you. Please view our information for recruitment agencies here:
Employment Type
Full-Time
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