Client Liaison Officer
Client Liaison Officer
Posted on :
25-07-2025
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1 Vacancy
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Job Description
Our client a well-established company based in Woodstock Cape Town is seeking a proactive and professional Client Liaison Officer to join their team. The ideal candidate will have 13 years of experience in a customer-facing client support or administrative role along with excellent communication skills and strong proficiency in Microsoft Office (especially Excel and Outlook). Experience with Smartsheet is a plus. This role requires a detail-oriented individual with strong organizational abilities capable of managing multiple priorities under pressure while delivering high-quality service. This is a remote position.
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : IT & Tech / Client Services
BASIC SALARY : R12 000.00 R15 000.00
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
DUTIES:
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
EMPLOYMENT TYPE : Permanent
SECTOR : IT & Tech / Client Services
BASIC SALARY : R12 000.00 R15 000.00
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- 13 years of experience in a customer-facing client support or administrative role
- Excellent verbal and written communication skills in English
- Proficient in Microsoft Office particularly Excel and Outlook
- Experience with Smartsheet is an advantage
- Strong organisational and time management skills
- Ability to work well under pressure and manage multiple priorities
- High attention to detail and a commitment to delivering quality work
- Professional courteous and proactive in problem-solving
DUTIES:
- Act as the primary point of contact for clients and customers
- Maintain ongoing communication with clients to provide updates and request information as needed
- Follow up on outstanding items and ensure deadlines are met
- Escalate issues appropriately and adhere to escalation protocols
- Track progress and provide regular status reports to management
- Perform ad hoc administrative tasks as required
- Maintain accurate records using internal systems including Smartsheet (advantageous)
- Support process improvements and contribute to a collaborative team culture
- Remote (With offices in Woodstock if required)
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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