As Project Coordinator will be responsible for leading the team and scale our cross-selling program by activating existing customers converting free 3-month trials into recurring sales of one of our digital products. The mission is to ensure funnel predictability and sustainable revenue growth.
Responsabilities:
- Lead the operation of the free trial program focusing on activation and conversion;
- Plan execute and optimize the trial funnel: acquisition onboarding product usage and sales conversion;
- Work closely with the Customer Success Sales RevOps Product and Marketing teams to ensure a smooth and efficient journey;
- Monitor KPIs such as number of trials activation rate sales conversion NPS and engagement;
- Test learn and iterate rapidly based on customer data and feedback;
- Communicate results learnings and risks to the executive team;
- Create continuous improvement routines based on dashboards and analytics;
- Actively participate in building playbooks processes and commercial levers for future expansion.
Qualifications :
- Great experience in SaaS companies marketplaces or digital operations;
- Previous experience in onboarding trials growth or B2B consultative sales projects;
- Knowledge of CRM tools (HubSpot Salesforce Pipedrive);
- Bachelors degree in Business Administration Engineering Economics Marketing Advertising or related fields;
- Familiarity with analytics and performance monitoring platforms (Amplitude Power BI Mixpanel etc.);
- Experience with agile methodologies (Scrum Kanban) is preferred;
- Advanced English - you will use it constantly!
Additional Information :
Our benefits
- Working hours are from Monday to Friday from 9 am to 6 pm;
- We have compensatory time off (Banco de Horas);
- Food/Market Voucher;
- Medical Dental and Group Life Insurance;
- Pet Plan;
- iFeel app for emotional comfort;
- Gympass for you and up to 3 people!
- Creditas: Payroll loan services eligible after 6 months of employment;
- Stock Options - eligible after 6 months of employment (5 years grace period) -
- Birthday Day Off;
- Daycare Assistance;
- Partnership Club with discounts ranging from teaching institutions such as colleges and language learning services;
- Referral Program offers up to R$600 per person who stays with us for more than 6 months;
- Leave of Absence/Time-off: in the event of the passing of loved ones we offer 10 days off; if your pet passes away we offer 2 days. Got married 7 days of rest! Did the baby arrive We offer 30 days for Dads and 6 months for Moms;
Remote Work :
No
Employment Type :
Full-time