Customer Service Administrator
Customer Service Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Join Our Award-Winning Team at Patterson Automotive Group!
Are you a highly organized detail-oriented professional with a passion for delivering exceptional customer service Patterson Automotive Group an award-winning dealership and a Top Workplace in Orange County for the last 15 years is looking for an Administrative Assistant to join our service team.
Why Patterson Automotive Group
- Recognized as one of the Best Places to Work in Orange County by the Orange County Register.
- Proud recipient of Dealer of the Year the Presidents Award and numerous other industry accolades.
- We have an extremely low turnover rateour employees stay because we foster a supportive growth-driven environment.
- We set the bar high with a culture focused on customer satisfaction excellence and teamwork.
Your Role:
As an Administrative Assistant youll play a vital part in our service department ensuring every customers experience is smooth professional and positive. Youll handle a high volume of scheduling requiring outstanding organization and time management.
Key Responsibilities:
- Answer a high volume of phone calls with a friendly professional demeanor.
- Schedule service appointments accurately and efficiently.
- Coordinate between customers service advisors and technicians to ensure seamless operations.
- Maintain detailed records of appointments and follow-ups.
- Support the service team with administrative tasks as needed.
- Provide exceptional customer service at every touchpoint.
What Were Looking For:
- Exceptional organization skills and a sharp attention to detail.
- Comfortable with multi-tasking and handling a busy phone line.
- Strong communication and customer service skills.
- Previous administrative or scheduling experience preferred especially in automotive or service-related industries.
- A positive team-oriented attitude and a willingness to learn.
Why Youll Love Working Here:
- Join a highly respected automotive group with 15 years of consistent recognition as a top workplace.
- Work in a culture that values hard work integrity and personal growth.
- Competitive pay and benefits package.
- Be part of a team thats dedicated to delivering world-class customer satisfaction.
If you are ready to take your organizational skills to the next level with a company that truly values its employees apply today and become part of the Patterson Automotive Group family!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
