Food and Beverage Manager
Food and Beverage Manager
Posted on :
25-07-2025
Employer Active
1 Vacancy
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Job Description
This position is responsible for assisting the Director of Food & Beverage in the overall supervision strategic management and operational excellence of all Food and Beverage outlets and services within the hotel and will act as the Director of Food & Beverage in their absence. As a pivotal leader you will be instrumental in ensuring that every dining and beverage experience truly embodies our inspirational dream to show the world that true luxury is inclusive by making special happen and turning moments into special memories for our guests. You will foster an environment where our colleagues are the heart and soul of our hotels.
Key Responsibilities:
- Operational Leadership & Excellence:
- Assist the Director of Food & Beverage in overseeing the daily operations of all eight dining and bar venues including the rooftop terrace in-room dining and supporting banqueting and events ensuring seamless service and consistently high-quality guest experiences.
- Ensure that every guest interaction is an invitation to surprise delivering exceptional service that exceeds expectations and creates personalized experiences.
- Drive revenue generation and manage cost control for all F&B outlets contributing to the departments profitability and reflecting our commitment to consistently deliver a balanced scorecard.
- Collaborate with the culinary and beverage teams to develop innovative menus enhance food and beverage quality and ensure creative presentations that support the luxurious image of the hotel and reflect our belief that true luxury today is inclusive.
- Maintain the highest standards of cleanliness hygiene and safety across all F&B areas in accordance with hotel policies and local regulations.
- Ensure proper care security and maintenance of all F&B equipment and assets.
- Guest Experience & Innovation:
- Actively solicit guest feedback and respond to comments ensuring continuous improvement in service delivery and product offerings.
- Identify market trends and guest preferences to introduce new concepts promotions and experiences that keep our F&B offerings fresh exciting and competitive.
- Work closely with the Sales and Marketing teams to promote F&B outlets and events acting as a brand ambassador to maximize business for the hotel.
- Team Leadership & Development:
- Assist in the recruitment selection and onboarding of a high-performing F&B team fostering a culture of excellence and accountability.
- Lead mentor and motivate F&B colleagues conducting regular performance reviews and providing constructive feedback to support their professional growth and development.
- Develop conduct and maintain comprehensive training programs for team members focusing on enhancing their skills product knowledge and service standards fostering a culture where we are connectors.
- Prepare and manage weekly staff schedules meticulously balancing anticipated business needs operating budgets and our unwavering standards of service.
- Conduct regular departmental meetings to ensure effective communication address operational issues and reinforce our commitment to celebrating and connecting our past present and future.
- Financial & Administrative Management:
- Assist in the preparation of departmental budgets and forecasts monitoring expenditures and implementing corrective actions as needed.
- Oversee inventory management for all F&B products ensuring optimal stock levels and minimizing waste.
- Monitor handle and process all billing and payment procedures according to Accounting standards ensuring accuracy and transparency.
- Perform other duties assigned by the Director of Food & Beverage.
Prospective & Expectation:
At Fairmont Bangkok Sukhumvit we believe that everyone is the Guest Service Security Sales & Marketing and Human Resources Person. This means:
- Guest Service: Every interaction is an opportunity to delight and create a truly special experience reflecting our commitment to turning moments into special memories.
- Security: We are all responsible for maintaining a safe and secure environment for our guests and colleagues.
- Sales & Marketing: We actively identify and pursue opportunities to promote our exceptional offerings and enhance the hotels reputation.
- Human Resources: We contribute to a positive and supportive work environment fostering growth and well-being for our team members. We hold ourselves accountable to helping make our community a better place.
Qualifications :
Knowledge and Experience:
- Diploma or Bachelors degree in Hospitality Management/Food & Beverage preferred.
- Additional certification(s) in Food & Beverage management wine or culinary arts will be an advantage.
- Extensive experience in all aspects of Food and Beverage operations with a strong understanding of both front-of-house and back-of-house functions.
- Minimum 5 years of relevant experience in F&B management with at least 2-3 years in a leadership role (e.g. Assistant F&B Manager Outlet Manager) within a luxury hotel or high-volume F&B establishment.
- Proven track record in delivering exceptional guest satisfaction managing financial performance and leading diverse teams.
- Fluent proficiency in both written and spoken English and Thai is a must essential for creating truly personalized and approachable experiences that connect genuinely with our diverse local and international guests and colleagues ensuring every interaction turns into a special memory.
- Proficiency in a third language will be considered a significant advantage.
- Excellent working knowledge of MS Excel Word & PowerPoint and F&B POS systems.
Competencies:
- Strong leadership interpersonal and coaching skills enabling you to inspire guide and develop a large team.
- Exceptional communication and customer contact skills allowing you to connect authentically with guests colleagues and external partners.
- Results and service-oriented with an unwavering eye for details ensuring every aspect of the F&B operation is flawlessly executed.
- Ability to multi-task prioritize and work effectively in stressful & high-pressure situations maintaining composure and efficiency.
- A true team player & builder fostering a collaborative and supportive environment across all F&B outlets and with other departments.
- A motivator & self-starter consistently seeking opportunities for improvement innovation and operational efficiency.
- Well-presented and professionally groomed at all times embodying the elegance and sophistication of the Fairmont brand.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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