Global HRIS Manager (Philippines, Remote)

As the People Technologies (HRIS) & Digital Experience Manager youll play a dual role overseeing both the strategic implementation of HR technologies (HRIS) and deploying digital solutions to streamline processes improve communication and increase our employee experience using digital tools and resources in their daily jobs. This includes everything from the applications they use to the devices they work on and the support they receive.

Youll be our innovation champion this role requires a combination of UI/UX (User Interface and User Experience) technical expertise Design Thinking (Empathize Define Ideate Prototype and Test) project management skills and a deep understanding of people processes platforms and apps.

Key Responsibilities: 

• Oversee the design implementation maintenance and optimization of our people digital workplace tools such as HRIS platforms employee portals intranet sites websites mobile apps and social media channels. To ensure that these tools are accessible helpful reliable and meet employees needs and expectations in order to enable productivity and foster collaboration.
• Partner with the People team and other departments to develop and implement web and mobile initiatives that enhance the employee E2E process from Recruitment to Offboarding. 
• Collaborate with cross-functional teams including People Communication IT and other departments. to identify opportunities for digital innovation improve visuals and user experience navigation
• Develop and execute a comprehensive digital experience strategy aligned with business goals and employee needs.
• Led the planning and execution of change management strategy campaigns promotions and initiatives to drive employee experience and promote adoption and self-service culture across the people services. 
• Participate in research and releases conduct usability testing for web and mobile applications and adjust designs based on user interaction feedback to ensure a seamless and user-friendly interface.
• Conduct workshops sessions interviews surveys and focus groups to gather employee feedback and identify areas for improvement.
• Develop and implement strategies to improve employee engagement retention and satisfaction.
• Conduct strategic benchmarks compare offers evaluate proposals create business cases and assist with negotiating and preparing contracts.
• Develop and implement a comprehensive Knowledge Management strategy to capture organize share and promote Self-service culture across the organization.
• Manage and maintain knowledge management systems (Employee Portal shared drives SharePoint hyperlinks to platforms systems and mobile apps. 
• Work with the organizations subject matter experts (SMEs) to generate and select high-quality knowledge resources.
• Promote a culture of knowledge sharing and collaboration through workshops training programs and other initiatives.
• Present and defend designs and key milestone deliverables to peers and executive-level stakeholders effectively communicating design rationale and concepts.
• Manage multiple projects concurrently completing them on time and within budget.
• Track project progress and communicate updates to stakeholders.
• Ensure compliance with relevant regulations standards and policies related to digital content privacy and accessibility.
• Develop and maintain training documentation guidelines
• Partner with relevant stakeholders to ensure that company and local policies rules and guidelines are reflected in pur HRIS and platforms. 
• Provide training and support to employees on the use of digital tools and platforms fostering a culture of collaboration innovation and continuous improvement.
• Coordinate and manage third-party vendors and external contractors to provide create support and monitor multiple transactional people services. 
• Configure and maintain the HRIS system ensuring its accuracy efficiency and security.
• Develop and maintain system and user documentation and training materials
• Conduct audits of HR transactions and inquiries to ensure accuracy and compliance with policies and regulations.
• Analyze user data and adoption metrics to identify opportunities present findings and recommendations propose action plans contingency plans new controls training sessions etc..) to HR leadership to support decision-making 
• Build and maintain detailed project plans with all the dependencies and dates; owners designate project resources; prepare monitor and update budgets; report progress periodically; maintain a traceable record including all relevant stakeholders within the People Team.
• Analyze projects to improve the development and coordinate with other areas in a team effort to ensure that all problems are identified documented and addressed on time.

Proven characteristics and competencies for success:

• One Team
• Global Mindset
• Action & Ownership
• Collaboration & Influencing
• Customer Centric

Working Arrangement:

• Successful candidates will be required to work from 2:00 PM (PHT) until the end of the business day.

Qualifications :

Essential:

• BA BS or Bachelors degree in psychology engineering systems or any other related career  
• HR MBA or Services Delivery Master Degree
• 8 years of hands-on experience leading HR Service Delivery Centers HRSC or Centers of Excellence knowledge of compliance Reports Monitor Analytics KPIs SLA OKRs Managing people Vendor Management
• Proven experience in developing and implementing Digital Employee Experience (DEX) initiatives strategies and projects with a special focus on creating immersive and personalized experiences for different audiences.
• Exceptional leadership and collaboration skills.
• Excellent project management skills.
• Experience working with cross-functional teams.
• Excellent communication collaboration and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Experience in deploying employee-centric initiatives

Desirable:

• Certified PM or Agile PM or similar is a plus 
• Work experience in global high-tech industries e-commerce or consultant firms. 
• Visual UI/UX certificate or Master Degree or Customer Experience Master degree is a plus
• Experience in MS Office and Google Docs & spreadsheets

Personal attributes:

• Action-oriented mindset
• Eye for detail /Quality
• Passion for excellent customer (colleague) experience
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to work independently and perform under pressure
• Good interpersonal skills / friendly and approachable
• Patient and tolerant 
• Assertive

Additional Information :

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education and thriving in an organization that is free of politics and full of humble inclusive and collaborative teammates the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products the way we treat each other and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos collaborate effectively and celebrate each others successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin we recognize its unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us join our team!

Turnitin LLC is committed to the policy that all persons have equal access to its programs facilities and employment. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Remote Work :

Yes

Employment Type :

Full-time