Advisory Solution Consultant, Workflow Data Fabric and Intelligent Automation

Job Description

We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. As a Sr Advisory Solution Consultant you will play a critical role within our presales team driving innovative solutions primarily around ServiceNows Workflow Data Fabric complemented by NowAssist and Agentic AI capabilities. Leveraging your deep understanding of the entire data lifecycleyou will build compelling solutions demonstrations and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our key customers.

Responsibilities:

• Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNows Workflow Data Fabric articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
• Customer Engagement: Lead technical discovery sessions thoroughly understand complex data integration challenges and requirements and translate them into effective ServiceNow-based solutions.
• Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNows Workflow Data Fabric to support data ingestion transformation integration analytics and actionable insights aligned with customer objectives.
• Collaboration and Leadership: Closely collaborate with sales product engineering and delivery teams to ensure comprehensive solution alignment and successful project execution.
• Sales Strategy: Support the presales lifecycle from opportunity qualification through close effectively driving sales targets with tailored data integration-focused solutions.
• Continuous Learning: Maintain deep technical expertise on ServiceNows Workflow Data Fabric NowAssist Agentic AI and stay informed of industry trends and emerging technologies in data engineering.

Qualifications :

To succeed in this role you should possess:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 7 years of experience in technical presales solution architecture or consulting roles with a demonstrated track record in enterprise-scale data integration and analytics solutions.
• Strong technical background in data engineering including hands-on experience with data ingestion tools ETL processes data modeling storage solutions (relational and NoSQL databases) and analytics platforms.
• Deep familiarity with integration technologies including REST APIs SOAP JSON JDBC data pipelines streaming data platforms and middleware technologies.
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript AngularJS ReactJS HTML5 CSS SQL Python or equivalent.
• Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA CAD) is strongly preferred.
• Exposure to additional technologies such as Robotic Process Automation (RPA) Generative AI Optical Character Recognition (OCR) Process Mining and Continuous Integration/Continuous Deployment (CICD) practices is a plus.
• Exceptional stakeholder management skills capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
• Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
• Outstanding communication storytelling and presentation skills to articulate complex technical solutions clearly and persuasively.

Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of ServiceNow.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including non-traditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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