Senior Delivery Manager

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Are you ready to shine

At Sun Life we empower you to be your most brilliant self.

Who we are

Sun Life is a leading financial services company with history of 150 years that helps our clients achieve lifetime financial security and live healthier lives.

We serve millions in Canada the U.S. Asia the U.K. and other parts of the world. We have a network of Sun Life advisors third-party partners and other distributors. Through them were helping set our clients free to live their lives their way from now through retirement. Were working hard to support their wellness and health management goals too. That way they can enjoy what matters most to them. And thats anything from running a marathon to helping their grandchildren learn to ride a bike.

To do this we offer a broad range ofprotection and wealth products and servicesto individuals businesses and institutions including:

• Insurance. Life health wellness disability critical illness stop-loss and long-term care insurance.

• Investments. Mutual funds segregated funds annuities and guaranteed investment products

• Advice. Financial planning and retirement planning services

• Asset management. Pooled funds institutional portfolios and pension funds

With innovative technology a strong distribution network and long-standing relationships with some of the worlds largest employers we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives with strong insurance asset management investments and financial advice portfolios. At Sun Life our asset management business draws on the talent and experience of professionals from around the globe.

Sun Life Global Solutions (SLGS)

Established in the Philippines in 1991 and in India in 2006 Sun Life Global Solutions (formerly Asia Service Centres) a microcosm of Sun Life is poised to harness the regions potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub shaping the Business driving Transformation and superior Client experience by providing expert Technology Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives our core purpose and mission.

Drawing on our collaborative and inclusive culture we are reckoned as a Great Place to Work Top 100 Best Places to Work for Women and stand among the Top 11 Global Business Services Companies across India and the Philippines.

The technology function at Sun Life Global Solutions is geared towards growing our existing business deepening our client understanding managing new-age technology systems and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability delivering end to end solutions for our clients and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management Support Testing Digital Data Engineering and Analytics Infrastructure Services and Project Management.

We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.

Our Client Impact strategy is motivated by the need to create an inclusive culture empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination because when you love what you do it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you support you and inspire you to become the best version of yourself. As an employer we not only want to attract top talent but we want you to have the best Sun Life Experience.

We strive to Shine Together Make Life Brighter & Shape the Future!

What will you do

We are seeking an experienced and high-performing thought leader to join our Data and Analytics team as a Technical Delivery Lead. The successful candidate will oversee the end-to-end delivery of complex data and AI solutions working closely with product managers solution designers engineers and customers to plan and execute projects leveraging data analytics and generative AI technologies. This role requires excellent stakeholder management skills deep expertise in data analytics reporting and AI/ML and a proven track record of leading cross-functional teams to deliver innovative solutions.

This role offers an exciting opportunity to lead cutting-edge Gen AI projects and shape the future of data-driven solutions. The ideal candidate will combine technical expertise strategic thinking and exceptional leadership skills to drive innovation and deliver tangible business value through AI and analytics initiatives.

Our engineering career framework helps our engineers to understand the scope collaborative reach and levers for impact at every job role and defines the key behaviors and deliverables specific to ones role and team and plan their career with Sun Life.

Your scope of work / key responsibilities:

• Lead the successful delivery of complex AI and data analytics projects from inception to completion.

• Collaborate with product managers solution designers and customers to define project scope objectives and deliverables

• Manage and mentor a cross-functional team of engineers designers business systems analysts and testers Develop and implement project plans timelines and resource allocation strategies

• Ensure adherence to both waterfall and agile methodologies as appropriate for each project.

• Identify and mitigate project risks resolving issues promptly to maintain project momentum.

• Foster strong relationships with stakeholders at all levels including C-suite executives.

• Drive process improvements and best practices across the delivery organization.

• Oversee the design and implementation of organizational structures to support project delivery

• Manage project budgets timelines and resource allocation effectively

• Provide regular status updates and reports to senior management and stakeholders

• Stay current with emerging trends and technologies in data analytics AI ML Gen AI Agentic.

• Contribute to the companys thought leadership in AI and data analytics solution.

Key Qualifications and experience:

• Minimum 15 years of experience in project/program management of which 5 yrs of exp should be in end-to-end delivery management and 2 years with focus on leading Gen AI deliveries to production and operationalized new capabilities / patterns.

• Proven track record of successfully delivering complex large-scale tech projects.

• Strong understanding of data analytics business intelligence and AI/ML technologies and their applications.

• Experience with cloud platforms preferably AWS services.

• Proficiency in both waterfall and agile project management methodologies.

• Demonstrated ability to manage and optimize organizational structures and processes.

• Experience in stakeholder management at all levels.

• Knowledge of industry best practices in project management and delivery.

• Understanding of data governance security and compliance requirements

• Bachelors degree in Computer Science Information Technology Engineering or related field (Masters degree preferred)

• Project Management Professional (PMP) certification or equivalent

• Agile/Scrum certifications (e.g. CSM SAFe) highly desirable

• Relevant certifications in data analytics AI or cloud technologies (e.g. AWS Certified Solutions Architect) are a plus

Primary Location: Gurgaon

Schedule: 12:00 PM to 8:30 PM

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