Residential Photography Manager-San Antonio, TX

As a Photography Manager you will lead a team of 810 full-time photographers responsible for capturing high-quality visualsincluding photography video and Matterport 3D toursfor CoStar Group products. This role requires a strong blend of leadership technical acumen and customer service to effectively manage a remote team. You will ensure photographers consistently meet production goals and quality standards. Meeting deadlines for both external and internal clients is a critical part of this role.

In this role you will collaborate with clients sales research and the broader photography department to improve and expand our offerings. As the primary support for your team youll provide training mentorship and performance coaching. You will also play a key role in driving innovationidentifying opportunities to enhance workflows improve quality and scale operational excellence. This role requires strategic thinking and a proactive mindset to help shape and grow the department as we launch new products tools and initiatives. You will be instrumental in building a team of highly skilled high-performing photographers through hands-on leadership and process improvement. This is a field-facing role with regular travel within your assigned market to support in-person development and quality assurance. This role is based in our (Location) office.

Key Responsibilities

• Lead mentor and manage a remote team of 810 photographers fostering high performance and professional development

• Conduct regular 1:1s and field visits to reinforce best practices and offer coaching

• Review daily production conduct quality audits and provide actionable feedback

• Build efficient workflows to improve productivity while maintaining quality and compliance with brand standards

• Analyze team KPIs and individual scorecards to drive performance and engagement

• Champion a culture of innovation quality and continuous learning within your team

• Identify and implement strategic improvements in processes tools and training to support the launch and growth of new initiatives

• Partner cross-functionally with sales research photography and product teams to evolve and expand our photography services

• Troubleshoot technical issues and serve as liaison for equipment and software needs

• Communicate professionally with clients and internal teams to ensure timely and seamless execution

Qualifications

• Bachelors degree from an accredited institution

• 35 years of experience of direct operations management (6 employees) preferably in photography or field-based roles

• Proven leadership skills with ability to motivate coach and engage teams

• Strong analytical mindset with the ability to interpret performance metrics and drive continuous improvement

• Experience managing and prioritizing employees workloads to ensure deadlines and quality standards are consistently met

• Demonstrated ability to think strategically and contribute to the growth of a department through innovation and process development

• High attention to detail and quality standards

• Customer-first mindset with a strong commitment to service excellence

• Proficiency in Excel and MS Office; familiarity with data reporting tools is a plus

• Valid drivers license and clean driving record