Contents Manager

Servpro

Posted on : 25-07-2025

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1 Vacancy

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Job Location

Richmond - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 25-07-2025

Job Description

The Contents Manager will lead motivate and support an expansive content cleaning division to ensure customer satisfaction revenue growth and staff development. They oversee all activities and reporting measures as it pertains to content to be extracted cleaned and replaced by our contents team. As a valued SERVPRO franchise employee you will receive a competitive pay rate with the opportunity to learn and grow. Training and development programs available include industry standard certifications.

PrimaryResponsibilities

Actively pursue and respond to content pack out & restoration jobs.

Develop implement and maintain quality assurance protocols to ensure a positive customer and client experience.

Manage opportunities for staff development in the content cleaning division.

Work closely with the general manager to ensure operations remain compliant with legal and regulatory requirements.

Maintain project execution documentation and content inspection reporting.

Utilize ICAT software to maintain customer content.

Develop implement and oversee protocols to maintain facility vehicles equipment and consumables.

Manage a territory to include Servpro of Pulaski & Laurel Counties Servpro of Northwest and Northeast Cincinnati and Servpro of Madison Rockcastle Garrard and Lincoln Counties

PositionRequirements

Effective written and oral communication

Intermediate math skills

Experience in cleaning/restoration preferred

Experience with utilizing ICAT and similar Servpro web-based applications

High school diploma/GED

IICRC certifications preferred

Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance

Ability to work in tight spaces (i.e. crawls spaces attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Ability to travel locally and out of state when necessary

Ability to successfully complete a background check subject to applicable law

PayRate

Competitive salary based on experience.

Compensation: $40000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Servpro

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Contents Manager

Servpro

Job Description

Picture yourself here fulfilling your potential.

Employment Type

Company Industry

Key Skills

About Company

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