Mitigation Production Manager
Mitigation Production Manager
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$ 70000 - 80000
1 Vacancy
Job Description
- 401(k)
- Bonus based on performance
- Company car
- Health insurance
COMPENSATION: $70-$80k plus bonus opportunities!
SERVPRO Beverly Hills is an industry leading water mold and large loss fire restoration company. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program singling us out as one the largest producers of commercial damage restoration in the country and worldwide.
Perks:
- Weekly pay and bonuses opportunities
- Paid IICRC certification and training
- Company iPad company phone company credit card
- PTO Sick Pay Paid Holidays
- Medical Vison Dental Life Insurance
- Working for the largest and best SERVPRO franchise!
Recruit hire train manage provide feedback for Production Team members
Assign and coordinate jobs with crews.
Train Production Team on SERVPRO guidelines and quality standards
Provide regular performance feedback to Production Team and conduct annual performance evaluations
Monitor performance of production staff to ensure compliance with SERVPRO standards and policies
Perform as Crew Chief on an interim basis as necessary to ensure job site documentation and progress on projects
Monitor staff compliance with all payroll and timekeeping requirements and that timecards are accurate complete and timely submitted to payroll department
Project Management:
Respond immediately to all calls concerning commercial losses and all calls concerning residential losses within 24 hours
Develop and review job scope to ensure accuracy and clarity
Create project cost estimates by adhering to established pricing schedules and review any alterations or deviations from pricing schedule with Operations Manager or General Manager.
Identify production services assign time and materials necessary to develop accurate job estimates
Document record and submit scope sheets pictures and supporting documents into the estimating database
Monitor projects to ensure that project timelines and production costs are maintained at the agreed upon completion date and rates established for the project
Manage scheduling of jobs staff resources and crews to meet SERVPRO production standards guidelines and deadlines
Ensure that all vehicles equipment and facilities are well maintained and in working order
Customer Service:
Resolve customer concerns and complaints; escalate these to the operations manager general manager or owner as needed
Maintain a pipeline of new business and solicit business from existing and new customers
Act as the Companys representative and manage the Companys relationships with customers homeowners commercial building owners facility managers property management companies insurance agents adjusters and consultants
- 3 years experience in the Restoration Industry
- 1 Supervisory/Management experience within the Restoration industry
- WRT certification required
- Knowledge of commercial cleaning products cleaning and restoration equipment and office technology and procedures
- Knowledge of industry safety and risk management best practices to minimize workplace injuries and damage to property and equipment
- Knowledge of payroll and timekeeping practices
- Strong leadership management and supervision skills
- Ability to effectively communicate with customers and COIs of diverse backgrounds
- Superb customer service administrative and verbal and written communication skills
- Valid Drivers License
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Employment Type
Full-Time
