Manager | Credit & Collections | Canada

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager Canadian Payroll!

In this role the Manager Canada Payroll is responsible for the successful oversight and management of the Canada payroll team through a centralized service delivery model. The Manager Canada Payroll manages a payroll team responsible for regional payroll processing for Canada. This role will serve as a change agent ensuring the payroll functions shift to a forward thinking and proactive group focused on harnessing best practices and technological advancements. This role will also ensure that the team is responsive employs discipline in the areas of controls and accuracy and is able to gain operational efficiencies wherever possible. The Manager Canada Payroll manages relationships with internal and external stakeholders audit and local and national government agencies. This leader is responsible for a successful facilitation of Canada payroll all aspects and works cross functionally with other service delivery teams to optimize customer solutions and ensure complete accurate and compliant solutions with a focus on customer satisfaction

Responsibilities

Leadership o Supports the implementation of company programs in collaboration with key stakeholders e.g. IT HRIS Compensation and Benefits Planning and Execution skills o Plans and manages department processes and practices to ensure that programs are aligned with company business goals and objectives o Consults closely with business leaders and regional partner resource heads to establish payroll approach and programs and ensures alignment with overall company policies programs and business objectives o Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

Business Acumen o Providing functional expertise and executing functional responsibilities o Directs payroll activities associated with mergers and acquisitions and companywide or site-specific projects o Ensures that all associates in Canada are paid on time and accurately and that statutory deductions and returns are filed with government agencies on time o Oversees process improvements to ensure efficient and accurate payroll processing payroll tax reporting payroll accounting and record retention o Ensure all processes are completed as expected o Serves as an internal expert and acts as an advisor to internal departments on compliance and technical issues involving Canada payroll taxes tax withholding benefits associated labor laws and payroll/payroll tax responsibilities o Daily Responsibilities Daily review of open items and manual check lists Performs Payroll tasks to ensure payroll submissions are completed as required Perform Weekly/Monthly review of performance relative to contractual SLAs Responsible for quarterly adjustments and year-end activities for Canadian payroll Coordinate and manage relationship between Third party vendors Benefits Total Rewards HR Tax Treasury and Finance departments Manage payroll policies and procedures for audit compliance (internal/external) Perform security audits within the payroll system Other duties as assigned

Minimum Qualifications

Bachelors degree in accounting business or Finance Experience in Accounting Business or Human Resources Experience working with third party systems. ( ADP SAP Service Now etc) Strong oral and written communication skills and ability to interface at the highest levels within an organization Strong Leadership skills Working knowledge of labor law directives as they relate to payroll and tax including but not limited to working time minimum wage regulations regular rate of pay calculations maternity paternity and family leave Strong analytical and financial analysis skills Knowledge of and ability to navigate vendor relationships as they relate to 3rd party payroll service providers and Service Level Agreements (SLA) to deliver timely and accurate payroll Language skills: Ability to communicate in English and French; both written and verbal Microsoft Office Suite with an emphasis in Excel and Word including advanced proficiency; enterprise HRIS (preferably SAP) with interface to external payroll vendor Preferred Qualifications/ Skills

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is $100000 to $120000. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Los Angeles California-based candidates are not eligible for this role

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Job

Manager

Primary Location

Canada US Remote

Schedule

Full-time

Education Level

Bachelors / Graduation / Equivalent

Job Posting

Mar 7 2025 4:28:40 PM

Unposting Date

Apr:59:00 PM

Master Skills List Operations

Job Category Full Time