Application Tech Support Practitioner
Application Tech Support Practitioner
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Job Description
Summary: As an Application Tech Support Practitioner you will act as the ongoing interface between the client and the system or application. Dedicated to quality using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. # typical day of the job based on the provided DESCRIPTION.
Roles & Responsibilities:
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Provide timely and effective customer support.
- Troubleshoot technical issues and provide solutions.
- Collaborate with internal teams to resolve customer problems.
- Document and track customer issues and resolutions.
- Contribute to process improvement initiatives.
- Assist in training new team members.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Customer Service Operations.
- Good To Have Skills: Experience with Desktop Transformation.
- Strong communication and interpersonal skills.- Ability to prioritize and manage multiple tasks.
- Attention to detail and problem-solving abilities.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Customer Service Operations.
- This position is based at our Gurugram office.
- A 15 years full-time education is required
Employment Type
Full-time
Key Skills
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