Director of Concessions | Full-Time | Texas Tech University

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Director of Concessions is responsible for overseeing the direction of the concessions operations daily activities in accordance with Oak View Groups policies and objectives to ensure guest satisfaction profitability and positive productive and compliant work environment. The Director of concessions is solely responsible for the effective management and operation of the concessions team including event planning support scheduling food preparation and production food cost control compliance with food safety and sanitation policies cleaning employee training and supervision. The Director of concessions must provide a high level of oversight culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.

The Director of Concessions is responsible for ensuring quality food and beverage is served to the guests. The Director of concessions is responsible for the training of all concessions staff. The Director of concessions must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability professional presentation outstanding interpersonal skills and self-direction required.

This role pays an annual salary of $55000-$65000.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until August 29 2025.

• Responsible for coordinating and supervising the work of all concessions supervisors and staff to include creating a positive work environment for all staff members
• Displays knowledge of culinary preparation skills and teaches others proper preparation and food presentation
• Manages the control of food and labor costs through proper scheduling and purchasing
• Conducts regular inspections to assure cleanliness and maintenance meet company standards
• Oversees and manages monthly inventory
• Responsible for providing high quality fresh food products in a timely manner for delivery to guests
• Assists Executive Chef in preparing hot and cold foods following portioning requirements
• Participates as a team player with specific responsibilities as related to preparation excellent service and delivery of product
• Coordinates the storage maintenance and repair of all concessions equipment to ensure operational readiness
• Maintains sanitation health and safety standards and training in work areas
• Responsible for observing and testing foods to ensure proper cooking
• Responsible for consulting with managers to plan menus and estimate expected food consumption
• Must be a visible presence working on the concessions floor with staff to ensure quality efficiency and overall management of operations

• MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent job experience can be substituted for educational requirements
• Minimum of 5-7 years experience in the food & beverage industry
• Ability to communicate effectively to all levels of staff
• Demonstrated and verifiable track record of meeting projected costs
• Professional appearance and presentation required
• Knowledge of and skill in using computer software including MS Word/Excel/Outlook
• Maintains a current Food Handlers card and alcohol service permit if required by state or local government
• Working knowledge of employee scheduling in a hospitality environment
• Must possess excellent organizational and communication skills
• Well skilled in all technical and sanitary aspects of food preparation and presentation
• Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
• Ability to communicate with employees co-workers volunteers management staff and guests in a clear business like and respectful manner which focuses on generating a positive and cooperative work environment
• Ability to cost out menus and create new menu items when needed
• Ability to work well in a team-oriented fast-paced event-driven environment
• Ability to be detail-oriented multi-task and effectively prioritize in a continuously changing environment
• Ability to work a flexible schedule; able and willing to work nights weekends and long hours
• Possess valid food handling certificate if required by state and federal regulations

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.