OSP Administrative Assistant 1

Job Title: OSPAdministrative Assistant 1

Classification: Full-Time Non-Exempt At-Will

Reports to: OSP Operations Manager

Department: Construction and OSP

Location: Hybrid: Tehachapi CA.

Location Status: Work will be performed onsite at our office or remotely by telecommuting up to 1 day per week. Employee will utilize personal phone or internet services to perform telecommuting with reimbursement per Races current flex agreement. Occasional travel to and work from other Race offices or other off-site locations will be required.

Beware of recruiting scams posing as Race Communications. You can get more information about Race Communications at or contact our recruiting team directly.

About Us:

As the leading provider of 10G fiber internet in California Race Communications is a company built by the needs of the communities that we collaboration with the California Public Utilities Commission and many non-profit community advocacy groups we build next-generation fiber infrastructure where others wont serving over 30 communities across the state.Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities providing opportunities enhancing technology and enabling access for generations to come.

Summary:

The OSP (Outside Plant) Administrative Assistant 1 plays a crucial role in supporting the efficient operation of telecommunications infrastructure projects. Responsible for handling diverse administrative tasks this position involves meticulous document management tracking and dissemination of critical information related to permitting construction and engineering documentation. The role extends to processing departmental billing managing address records and providing essential support in evaluating service requests and complaint tickets. Utilizing strong technical skills including the interpretation of construction prints and fiber designs this role troubleshoots issues in collaboration with field technicians ensuring prompt resolution. Proficiency in Microsoft Excel and effective communication skills are pivotal for coordinating with internal and external stakeholders. The OSP Administrative Assistant 1 facilitates seamless project operations contributing to the successful deployment and maintenance of outside plant telecommunications networks.

Qualifications and Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High School Graduate or GED is required
• Ability to work overtime weekends holidays or off hours
• Minimum of one year working in an office setting
• Proven advanced proficiency in Excel
• Knowledge of AutoCAD google earth a plus
• The ability to effectively communicate in English including speaking reading writing and comprehension as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Skills:

• Proficient use of MS Office applications including Teams Word Excel and PowerPoint; teleconferencing applications
• Functional use of common office equipment computers and office software

Essential Duties and Responsibilities:

Document Management and Processing:

• Tracks and files permitting construction and engineering documentation
• Processes invoices and creates Purchase Requests (PRs)
• Organizes tracks and disseminates permit information to appropriate individuals and locations
• Updates and maintains address records
• Uses intermediate to advanced skills in Microsoft Excel for spreadsheet management and joint pole database compliance

Billing and Financial Operations:

• Processes and tracks departmental billing
• Communicates with other departments regarding billing matters

Technical Evaluation and Troubleshooting:

• Reads and interprets construction prints fiber designs splice designs maps permits etc.
• Evaluates service requests for new or un-engineered locations determining feasibility and scope of work
• Evaluates complaint tickets and communicates information internally and externally
• Troubleshoots reported issues with field technicians providing necessary information and troubleshooting guidance.

Customer Service and Communication:

• Communicates permit information and restrictions to field technicians promptly
• Tracks assigns processes and clears corrective actions provided by pole owners

As Part of Our Team You Will Enjoy:

• 100% Employer-paid medical dental vision and life for all our employees
• 401 (k) with 100% Employer-matched up to 4% of your annual income
• Generous paid time off including sick vacation holiday and birthday pay
• Free Race highspeed internet and phone service where available

All offers of employment are contingent until all pre-employment requirements are met. These requirements may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements.Race will consider qualified job applicants with arrest and conviction records for employment.

Background Check: Race Communications is a Fair Chance employer abiding by Federal and applicable state Fair Chance Act (s) for all applicants and additionally abides by the LA County Fair Chance Ordinance if you are applying for a position (is) associated with our Lancaster or Palmdale offices. Except as otherwise permissible under applicable laws you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. Race will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and will also consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Incoming employees will participate in our Speedway to Success onboarding and orientation program and may be required to travel to an onboarding location other than their designated worksite for the first day. Remote employees may be required to attend in-person orientation and collect their assigned equipment on their first day. Further information will be provided closer to the hire date.

Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation)with the skills experience and dedication to excel in their roles without regard to race religion color sex/gender (including pregnancy childbirth breastfeeding or related medical conditions) sex stereotype gender identity/gender expression and sexual orientation national origin ancestry physical or mental disability medical condition genetic information/characteristics marital status/registered domestic partner status age sexual orientation reproductive health decision-making military or veteran status or any other basis protected by federal state or local law ordinance or regulation.

To arrange reasonable accommodation(s) for qualified individuals with disabilities please contact Recruiting () to initiate the interactive process.

Updated: 06/2025