Business Analyst
Business Analyst
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Job Description
Job Title:
Business Analyst (Hybrid)
Location:
Trenton NJ
Duration:
6 Months
Pay Rate:
$60/hr on C2C / 1099 all inclusive (OR) $55/hr on W2
Note:
EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED.
Hybrid position; 2 days in-office 3 days remote
Job Description
The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems for the Client . Relevant work experience: 3 to 5 years.
Responsibilities:
-
The analyst will be expected to monitor the helpdesk accept helpdesk tickets analyze the problem reported and assist the user with a resolution in a timely manner.
-
The analyst will be expected to document the issue and resolution test the application to replicate the issues reported and be able to understand Use Cases Business Requirements Documents User Stories Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized multitask take initiatives and be customer friendly.
Skills required:
-
Experience with Business Analysis Software Testing and Customer Service/End User Support/Helpdesk Support.
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Knowledge of various documentation including BRD FRD Use Cases User Stories Test Scripts etc.
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Ability to analyze complex business processes work flows and assist the user with the issue and resolution.
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Good communication skills required.
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4 year college degree or equivalent study required.
Top Skills & Years of Experience
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Experience as a Business Analysis
Required
5
Years
Experience with Customer Service/End User Support/Helpdesk Support.
Required
5
Years
Ability to analyze complex business processes work flows and assist the user with the issue and resolution.
Required
3
Years
Knowledge of various documentation including BRD FRD Use Cases User Stories Test Scripts etc.
Required
5
Years
Experience with Software Testing
Required
5
Years
4 year college degree or equivalent study required.
Required
Recruiter Details:
Name :
Contact : Two eight one Three eight five Nine one one one
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security software development consulting and IT audits. We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.
Employment Type
Full-time
